Need advice about which tool to choose?Ask the StackShare community!
Microcall vs Statsbot: What are the differences?
What is Microcall? Call accounting software solution. It is software that captures call data from any voice platform, stores the data in an SQL database and provides unlimited reporting that improve the management of your voice traffic, allocate telecom costs, detect potential toll fraud, increase employee productivity and ultimately reduce expenses.
What is Statsbot? Statsbot empowers every department with self-serve access to data. Statsbot is helping you take control of your raw data, providing an all-in-one analysis tool for engineers and non-tech folks alike.
Microcall can be classified as a tool in the "Call Center Management" category, while Statsbot is grouped under "Monitoring for Analytics".
Pros of Microcall
Pros of Statsbot
- It's very useful for my team3
- I really recomend statsbot3