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  5. Microcall vs Open Web Analytics

Microcall vs Open Web Analytics

OverviewComparisonAlternatives

Overview

Open Web Analytics
Open Web Analytics
Stacks27
Followers27
Votes0
Microcall
Microcall
Stacks0
Followers0
Votes0

Microcall vs Open Web Analytics: What are the differences?

What is Microcall? Call accounting software solution. It is software that captures call data from any voice platform, stores the data in an SQL database and provides unlimited reporting that improve the management of your voice traffic, allocate telecom costs, detect potential toll fraud, increase employee productivity and ultimately reduce expenses.

What is Open Web Analytics? Open source web analytics software. It is open source web analytics software that you can use to track and analyze how people use your websites and applications. It provides website owners and developers with easy ways to add web analytics to their sites using simple Javascript, PHP, or REST based APIs.

Microcall and Open Web Analytics are primarily classified as "Call Center Management" and "Monitoring for Analytics" tools respectively.

Some of the features offered by Microcall are:

  • Active Directory Interface
  • Call Accounting
  • Instant Toll Fraud notification

On the other hand, Open Web Analytics provides the following key features:

  • Conversion Goal Tracking
  • Goal Funnels
  • Campaign Tracking

Open Web Analytics is an open source tool with 1.3K GitHub stars and 297 GitHub forks. Here's a link to Open Web Analytics's open source repository on GitHub.

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Detailed Comparison

Open Web Analytics
Open Web Analytics
Microcall
Microcall

It is open source web analytics software that you can use to track and analyze how people use your websites and applications. It provides website owners and developers with easy ways to add web analytics to their sites using simple Javascript, PHP, or REST based APIs.

It is software that captures call data from any voice platform, stores the data in an SQL database and provides unlimited reporting that improve the management of your voice traffic, allocate telecom costs, detect potential toll fraud, increase employee productivity and ultimately reduce expenses.

Conversion Goal Tracking ; Goal Funnels ;Campaign Tracking ; E-commerce Tracking
Active Directory Interface; Call Accounting; Instant Toll Fraud notification; Browser-based Telephone Directory
Statistics
Stacks
27
Stacks
0
Followers
27
Followers
0
Votes
0
Votes
0
Integrations
PHP
PHP
WordPress
WordPress
JavaScript
JavaScript
MediaWiki
MediaWiki
No integrations available

What are some alternatives to Open Web Analytics, Microcall?

Zustand

Zustand

Small, fast and scaleable bearbones state-management solution. Has a comfy api based on hooks, that isn't boilerplatey or opinionated, but still just enough to be explicit and flux-like.

Statsbot

Statsbot

Statsbot is helping you take control of your raw data, providing an all-in-one analysis tool for engineers and non-tech folks alike.

digna

digna

Is the game-changing European modern data quality platform that effortlessly uncovers anomalies and errors in your data with Artificial Intelligence.

Amazon Connect

Amazon Connect

The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics – no specialized skills required.

Genesys

Genesys

It is a tool that provides its users with improved call management, enhanced call routing capabilities to the right resources, and faster resolution of calls.

Talkdesk

Talkdesk

Easy-to-use, cloud-based call center software that helps growing businesses provide excellent customer service. One-click integrations with Salesforce, Zendesk, Desk.com and many others. No phones, hardware, downloads or coding required.

Cisco Unified Communications Manager

Cisco Unified Communications Manager

Bring people together anytime, anywhere, and on any device with Cisco's integrated collaboration infrastructure for voice and video calling, messaging, and mobility. Cisco Unified Communications Manager (Unified CM) provides reliable, secure, scalable, and manageable call control and session management.

Heybooster

Heybooster

It gives data-driven insight to empower marketing teams of e-commerce businesses. Connect your google analytics and get first insights.

Oktell

Oktell

It is a contact center automation platform . It will help organize the workplaces of agents, supervisors, auditors, contact center administrators and will become an indispensable tool for inbound and outbound campaigns.

ClickMeter

ClickMeter

It is a web-based marketing tool that enables advertisers to monitor, compare, and understand their marketing campaigns.

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