OTRS Community Edition vs Sococo
Overview
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CLI (Node.js)
Manual
Detailed Comparison
It is an online platform that helps collaborate and communicate with team members across multiple locations. It is the online workplace where distributed teams come to work together each day, side-by-side | It is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. With a fast implementation and easy customization to your needs it helps you reducing costs and increasing the efficiency and transparency of your business communication. |
Live audio;
HD video conferencing;
Document sharing;
Mobile apps | Support for MIME emails with attachments;
Automatic conversion of HTML into plain text messages (increased security for sensitive content and enables faster searching);
Incoming mail can be filtered and pre-processed with complex rules, e.g. for spam messages or Queue distribution;
Support for PGP and S/MIME standards for key/certificate management and email processing;
Automatic responses, configurable for every queue |
Statistics | |
GitHub Stars - | GitHub Stars 858 |
GitHub Forks - | GitHub Forks 451 |
Stacks 2 | Stacks 12 |
Followers 8 | Followers 15 |
Votes 0 | Votes 0 |
Integrations | |
| No integrations available | |
What are some alternatives to Sococo, OTRS Community Edition?
Jira
Jira's secret sauce is the way it simplifies the complexities of software development into manageable units of work. Jira comes out-of-the-box with everything agile teams need to ship value to customers faster.
Airflow
Use Airflow to author workflows as directed acyclic graphs (DAGs) of tasks. The Airflow scheduler executes your tasks on an array of workers while following the specified dependencies. Rich command lines utilities makes performing complex surgeries on DAGs a snap. The rich user interface makes it easy to visualize pipelines running in production, monitor progress and troubleshoot issues when needed.
GitHub Actions
It makes it easy to automate all your software workflows, now with world-class CI/CD. Build, test, and deploy your code right from GitHub. Make code reviews, branch management, and issue triaging work the way you want.
Standup
Standup automatically processes data from your source control and project managment software to deliver daily engineering progress reports.
Jell
Keep your team up to date — without another meeting.
Apache Beam
It implements batch and streaming data processing jobs that run on any execution engine. It executes pipelines on multiple execution environments.
Bugify
Bugify offers a simple way of managing issues for your projects.
StandupMail
A daily email reminder requests a quick update from you and your team. You reply with a list of your accomplishments, todos and problems. The next day, get a digest email with what your team got accomplished.
Zenaton
Developer framework to orchestrate multiple services and APIs into your software application using logic triggered by events and time. Build ETL processes, A/B testing, real-time alerts and personalized user experiences with custom logic.
Luigi
It is a Python module that helps you build complex pipelines of batch jobs. It handles dependency resolution, workflow management, visualization etc. It also comes with Hadoop support built in.
