What is Helpy?
It is a modern multichannel helpdesk platform written in Ruby on Rails and released under the MIT license. Its goal is to power your support email and ticketing, integrate seamlessly with your app, and run an amazing customer helpcenter.
Helpy is a tool in the Customer Support category of a tech stack.
Key Features
An AI agent to handle 60-80% of your requestsBeautiful reporting, built inUnlimited InboxesCustomizable FunctionalityWorks across DevicesWYSWYG Editor
Helpy Pros & Cons
Pros of Helpy
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Cons of Helpy
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Helpy Alternatives & Comparisons
What are some alternatives to Helpy?
Zendesk
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
FreshDesk
Freshdesk is an on demand customer support software that works across multiple support channels.
UserVoice
UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
Help Scout
With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
