HelpStack vs Helpshift

Overview

HelpStack

Stacks1

Followers4

Votes0

GitHub Stars477

Forks69

Helpshift

Stacks17

Followers24

Votes22

Helpshift vs HelpStack: What are the differences?

Helpshift: Mobile in-app Support & help desk. Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app; HelpStack: Open Source Mobile App Customer Support. HelpStack helps iOS developers to setup support interface for their customers to reach out and provide feedback. Being open-source, developers can customize the look and feel of the helpdesk within their app. Also, the iOS developers can easily collaborate to enhance its capabilities.

Helpshift and HelpStack can be primarily classified as "Mobile Customer Support" tools.

HelpStack is an open source tool with 486 GitHub stars and 73 GitHub forks. Here's a link to HelpStack's open source repository on GitHub.

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CLI (Node.js)

Manual

Detailed Comparison

HelpStack	Helpshift
HelpStack helps iOS developers to setup support interface for their customers to reach out and provide feedback. Being open-source, developers can customize the look and feel of the helpdesk within their app. Also, the iOS developers can easily collaborate to enhance its capabilities.	Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app.
Embedded Knowledge Base articles, In app Customer support, Customization Support Interface	In-app Messaging;Bug Submission;Internationalized Knowledge Base;Web Support Portal--dedicated URL to serve as your website's Customer Service Center;FAQs--have a library of support solutions for your web and mobile Users;Canned Responses--easily submit pre-define responses in your Issue responses to Users;Email Support--use your Helpshift email address to have email inquiries appear into your Helpshift Admin Panel
Statistics
GitHub Stars 477	GitHub Stars -
GitHub Forks 69	GitHub Forks -
Stacks 1	Stacks 17
Followers 4	Followers 24
Votes 0	Votes 22
Pros & Cons
No community feedback yet	Pros 4 In-app feedback 3 Native mobile support 3 In-app messaging 3 Keeps my users in the app! 3 Email Support
Integrations
No integrations available	Unity Cocos2D-X PhoneGap

What are some alternatives to HelpStack, Helpshift?

Hipmob

Talk to mobile users inside your app. Used by m-commerce, SAAS and Subscription services, and mobile hardware companies to increase retention and in-app sales, and get fewer support tickets. Help users help themselves with in-app helpdesk, use live chat to answer questions immediately, and push notifications bring users back.

SupportKit

SupportKit adds beautifully simple messaging to your app to keep your users engaged and coming back.

HelpSite

It is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business.

Cisco Emergency Responder

It assures that Cisco Unified Communications Manager will send emergency calls to the appropriate Public Safety Answering Point (PSAP) for the caller's location, and that the PSAP can identify the caller's location and return the call if necessary.