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  5. Kissflow vs OTRS

Kissflow vs OTRS

OverviewComparisonAlternatives

Overview

OTRS
OTRS
Stacks22
Followers44
Votes0
GitHub Stars858
Forks451
Kissflow
Kissflow
Stacks10
Followers24
Votes0

Kissflow vs OTRS: What are the differences?

What is Kissflow? Digital Workplace is designed for minimal disruption of work. It is a workflow tool & business process workflow management software to automate your workflow process.

What is OTRS? A customizable support desk software that manages workflows and structures communication. It is a modern, flexible ticket and process management system that allows service management professionals in any industry to keep pace with today’s lightning-fast,results-driven business environment.

Kissflow and OTRS can be primarily classified as "Workflow Manager" tools.

Some of the features offered by Kissflow are:

  • Process Management
  • Case Management
  • Project Management

On the other hand, OTRS provides the following key features:

  • Help Desk Ticket Creation
  • Self-Service Tools
  • Dashboard with Filter Options

OTRS is an open source tool with 620 GitHub stars and 398 GitHub forks. Here's a link to OTRS's open source repository on GitHub.

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Detailed Comparison

OTRS
OTRS
Kissflow
Kissflow

It is a modern, flexible ticket and process management system that allows service management professionals in any industry to keep pace with today’s lightning-fast,results-driven business environment.

It is a workflow tool & business process workflow management software to automate your workflow process.

Help Desk Ticket Creation; Self-Service Tools; Dashboard with Filter Options; SMS Notification System; SLA Management; Ticket Management; ITIL Processes; 3rd Party Integration.
Process Management; Case Management; Project Management; Collaboration; Procurement Cloud; Community Platform;
Statistics
GitHub Stars
858
GitHub Stars
-
GitHub Forks
451
GitHub Forks
-
Stacks
22
Stacks
10
Followers
44
Followers
24
Votes
0
Votes
0
Integrations
Jira
Jira
JavaScript
JavaScript
Perl
Perl
DocuSign
DocuSign
Microsoft Outlook
Microsoft Outlook
Smartsheet
Smartsheet
QuickBooks
QuickBooks
Slack
Slack
Google Docs
Google Docs
Dropbox
Dropbox
Salesmate
Salesmate
Salesforce Sales Cloud
Salesforce Sales Cloud
Oracle
Oracle

What are some alternatives to OTRS, Kissflow?

Jira

Jira

Jira's secret sauce is the way it simplifies the complexities of software development into manageable units of work. Jira comes out-of-the-box with everything agile teams need to ship value to customers faster.

Airflow

Airflow

Use Airflow to author workflows as directed acyclic graphs (DAGs) of tasks. The Airflow scheduler executes your tasks on an array of workers while following the specified dependencies. Rich command lines utilities makes performing complex surgeries on DAGs a snap. The rich user interface makes it easy to visualize pipelines running in production, monitor progress and troubleshoot issues when needed.

GitHub Actions

GitHub Actions

It makes it easy to automate all your software workflows, now with world-class CI/CD. Build, test, and deploy your code right from GitHub. Make code reviews, branch management, and issue triaging work the way you want.

Apache Beam

Apache Beam

It implements batch and streaming data processing jobs that run on any execution engine. It executes pipelines on multiple execution environments.

Bugify

Bugify

Bugify offers a simple way of managing issues for your projects.

Zenaton

Zenaton

Developer framework to orchestrate multiple services and APIs into your software application using logic triggered by events and time. Build ETL processes, A/B testing, real-time alerts and personalized user experiences with custom logic.

Luigi

Luigi

It is a Python module that helps you build complex pipelines of batch jobs. It handles dependency resolution, workflow management, visualization etc. It also comes with Hadoop support built in.

ZenTao

ZenTao

You can effortlessly stay on top of your product development, create and delegate tasks, test your software, customize, store and secure your documents and more.

Bugzilla

Bugzilla

Bugzilla is a "Defect Tracking System" or "Bug-Tracking System". Defect Tracking Systems allow individual or groups of developers to keep track of outstanding bugs in their product effectively. Most commercial defect-tracking software vendors charge enormous licensing fees. Despite being "free", Bugzilla has many features its expensive counterparts lack.

Unito

Unito

Build and map powerful workflows across tools to save your team time. No coding required. Create rules to define what information flows between each of your tools, in minutes.

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