ManageEngine ServiceDesk Plus
What is ManageEngine ServiceDesk Plus?
It is a game changer in turning IT teams from daily fire-fighting to delivering awesome customer service. It provides great visibility and central control in dealing with IT issues to ensure that businesses suffer no downtime. For 10 years and running, it has been delivering smiles to millions of IT folks, end users, and stakeholders alike.
ManageEngine ServiceDesk Plus is a tool in the Customer Support category of a tech stack.
Key Features
Best practice ITSM
workflowsPowerful integrations
with IT management
appsSmart
automationExtensive reporting
capabilitiesCodeless
customizationsDeploy on cloud or
on-premises
ManageEngine ServiceDesk Plus Pros & Cons
Pros of ManageEngine ServiceDesk Plus
No pros listed yet.
Cons of ManageEngine ServiceDesk Plus
No cons listed yet.
ManageEngine ServiceDesk Plus Alternatives & Comparisons
What are some alternatives to ManageEngine ServiceDesk Plus?
Zendesk
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
FreshDesk
Freshdesk is an on demand customer support software that works across multiple support channels.
UserVoice
UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
Help Scout
With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
