It is an open-source live customer chat app written in Elixir. We offer a self-hosted alternative to Intercom for companies that are security & privacy conscientious. We're starting with chat, but long term, we want to handle all customer messaging.
Papercups is a tool in the Customer Support category of a tech stack.
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What are some alternatives to Papercups?
It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.
LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.
Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.
Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design
Slack, Mailgun, Gmail are some of the popular tools that integrate with Papercups. Here's a list of all 3 tools that integrate with Papercups.