Real-time customer satisfaction made simple
Companies using Zopim
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Why people like Zopim
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Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

Zopim's Features
  • Easy Widget Customization- Dress up the widget to suit your website's colors and theme.
  • Customizable Greetings- Greet visitors in your very own unique manner.
  • Smart Offline Modes- Show a contact form or hide the widget when you go offline? You decide.
  • Email Chat Transcripts- Customers can send chat transcripts to themselves.
  • Real-time Visitor Information- Live information on each customer, updated every second.
  • Automatic Translation- Translate chats into your native language.
  • Powerful Chat Shortcuts- Reuse answers to frequently asked questions.
  • Seamless Integrations- Effortlessly pull customer data from or export chats to your favorite CRM / ticketing solutions.
  • Use on multiple devices- Reply via IM, from anywhere
  • Automated Pro-active Chat Invitations
  • Integrate with other web services
  • See visitor webpath
  • Combat spam by banning visitors
  • Secure chats on SSL websites
  • HTML5 dashboard
  • Inter-agent Chat and Transfer
  • Dashboard Analytics
  • Developer-friendly API
  • Fanatic Customer Support

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