What is Chatwoot?
It is a customer support tool for instant messaging channels which can help businesses provide exceptional customer support through their websites or social media channels.
Chatwoot is a tool in the Customer Support Chat category of a tech stack.
Chatwoot is an open source tool with 17.2K GitHub stars and 2.6K GitHub forks. Here’s a link to Chatwoot's open source repository on GitHub
Who uses Chatwoot?
Companies
3 companies reportedly use Chatwoot in their tech stacks, including Grid, TheBig3, and TLICCMU.
Developers
18 developers on StackShare have stated that they use Chatwoot.
Chatwoot Integrations
Ubuntu, Windows, macOS, DocsGPT, and Typebot are some of the popular tools that integrate with Chatwoot. Here's a list of all 5 tools that integrate with Chatwoot.
Chatwoot's Features
- Real-time Reporting
- Automatic agent assignment
- Canned responses to reply to FAQs. Private notes to collaborate with your team mates. Resolve queries faster and be a productivity ninja.
Chatwoot Alternatives & Comparisons
What are some alternatives to Chatwoot?
tawk.to
It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.
LiveChat
LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.
Olark
Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.
Zopim
Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design
Drift
Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.
