Dillon Ring
Mar 7, 2022
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CommentsWhat is Chatwoot?
It is a customer support tool for instant messaging channels which can help businesses provide exceptional customer support through their websites or social media channels.
Chatwoot is a tool in the Customer Support category of a tech stack.
Key Features
Real-time ReportingAutomatic agent assignmentCanned responses to reply to FAQs. Private notes to collaborate with your team mates. Resolve queries faster and be a productivity ninja.
Chatwoot Pros & Cons
Pros of Chatwoot
No pros listed yet.
Cons of Chatwoot
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Chatwoot Alternatives & Comparisons
What are some alternatives to Chatwoot?
tawk.to
It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.
LiveChat
LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.
Olark
Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.
Zopim
Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design