Alternatives to Chatwoot logo

Alternatives to Chatwoot

tawk.to, LiveChat, Zopim, Olark, and Drift are the most popular alternatives and competitors to Chatwoot.
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What is Chatwoot and what are its top alternatives?

It is a customer support tool for instant messaging channels which can help businesses provide exceptional customer support through their websites or social media channels.
Chatwoot is a tool in the Customer Support Chat category of a tech stack.
Chatwoot is an open source tool with 3.4K GitHub stars and 243 GitHub forks. Here鈥檚 a link to Chatwoot's open source repository on GitHub

Chatwoot alternatives & related posts

tawk.to logo

tawk.to

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861
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Lets you monitor and chat with visitors on your website or from a free customizable page
tawk.to logo
tawk.to
VS
Chatwoot logo
Chatwoot

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JuanPabloSarmi
JuanPabloSarmi
tawk.to
tawk.to

Our live chat support solution! Tawkto

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Evandro Zanatta
Evandro Zanatta
at InApplet | 1 upvotes 2.3K views
atInAppletInApplet
tawk.to
tawk.to

Chat de relacionamentos com o cliente e suporte Tawkto

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LiveChat logo

LiveChat

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717
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+ 1
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Powerful live chat software
LiveChat logo
LiveChat
VS
Chatwoot logo
Chatwoot
Zopim logo

Zopim

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74
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415
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+ 1
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Real-time customer satisfaction made simple
Zopim logo
Zopim
VS
Chatwoot logo
Chatwoot
Drift logo

Drift

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54
0
92
54
+ 1
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A messaging app that helps you grow your business.
    Be the first to leave a pro
    Drift logo
    Drift
    VS
    Chatwoot logo
    Chatwoot
    Crisp logo

    Crisp

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    39
    10
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    Simple Customer service built for startups
    Crisp logo
    Crisp
    VS
    Chatwoot logo
    Chatwoot

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    Kirill Shirinkin
    Kirill Shirinkin
    Cloud and DevOps Consultant at mkdev | 5 upvotes 104.6K views
    atmkdevmkdev
    Intercom
    Intercom
    Crisp
    Crisp

    We moved from Intercom to Crisp this April because the price-value ratio of Intercom was not satisfying anymore.

    We paid ~140eur for the very basic features of Intercom - Messages Essential and Inbox Essential. This is enough for a chat and API access, but that's all. The price would go up as mkdev grows.

    Now there are some features we really would love to have: like a Help Center and Bots, for example. All various advanced routing of messages. Or any other features that Intercom actually has, but sells them separately.

    Even though it's very hard to properly calculate the price by looking at Pricing page of Intercom, my guess is that with simple Answer bot and Help Center integration our bill for Intercom could easily double or triple.

    After doing a bit of research and looking for a better price-value ration we found Crisp.

    Crisp gives us the same Chat features we had from Intercom, but then it adds really cool bot builder, various marketing automation utilities, Help Center that supports multiple languages already today (feature still missing in Intercom) - https://help.mkdev.me/en/, fancy MagicBrowse and LiveAssist, direct integration with Telegram and many more. Price? 95eur for all the features and unlimited operators. And no dependency on number of active users (Crisp founders directly say that charging for active users is bullshit and I can only agree with them).

    We've been using Crisp not for too long and even though it's been pretty smooth so far - from integrating with our backend systems to creating a Help Center from scratch - it might be a bit too early to do any conclusions. mkdev co-founder Leo has things to say about the UX of Crisp and I am not really satisfied with Crisp's mobile app. But this is something to get used to, or something that will be improved by Crisp over time. And some aspects of Crisp UX/UI are much nicer than Intercom - for example, custom fields on clients are on very top, so we can quickly jump to admin page of a client in mkdev.me. In Intercom we had to do two clicks and scroll a lot to find this link.

    To sum it up, if you are looking for a change from Intercom, give Crisp a try. It's way cheaper and doesn't have any major downsides if you are used to Intercom.

    See more
    Chatlio logo

    Chatlio

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    Live chat for slack
    Chatlio logo
    Chatlio
    VS
    Chatwoot logo
    Chatwoot
    SnapEngage logo

    SnapEngage

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    4
    1
    11
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    + 1
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    Live Chat For enterprising companies
    SnapEngage logo
    SnapEngage
    VS
    Chatwoot logo
    Chatwoot
    Slaask logo

    Slaask

    11
    8
    0
    11
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    + 1
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    Customer chat tool for Slack
      Be the first to leave a pro
      Slaask logo
      Slaask
      VS
      Chatwoot logo
      Chatwoot
      Talkus logo

      Talkus

      5
      7
      0
      5
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      + 1
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      Your help desk. In Slack.
        Be the first to leave a pro
        Talkus logo
        Talkus
        VS
        Chatwoot logo
        Chatwoot
        Zoho Support logo

        Zoho Support

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        4
        0
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        + 1
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        The support team
          Be the first to leave a pro
          Zoho Support logo
          Zoho Support
          VS
          Chatwoot logo
          Chatwoot
          Chatra logo

          Chatra

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          1
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          2
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          + 1
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          A live chat messenger app that is designed to work smoothly with your company's website
          Chatra logo
          Chatra
          VS
          Chatwoot logo
          Chatwoot
          Clickatell logo

          Clickatell

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          1
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          2
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          + 1
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          Connecting you to customers with SMS and chat
            Be the first to leave a pro
            Clickatell logo
            Clickatell
            VS
            Chatwoot logo
            Chatwoot
            HiOperator logo

            HiOperator

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            2
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            + 1
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            Remote, distributed customer support and call triage
              Be the first to leave a pro
              HiOperator logo
              HiOperator
              VS
              Chatwoot logo
              Chatwoot
              Smartsupp logo

              Smartsupp

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              + 1
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              A live chat software that provides you with video recording of visitors
                Be the first to leave a pro
                Smartsupp logo
                Smartsupp
                VS
                Chatwoot logo
                Chatwoot
                Conversica logo

                Conversica

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                0
                0
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                + 1
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                Engage Prospects and Customers in Authentic Conversations over Email or SMS
                  Be the first to leave a pro
                  Conversica logo
                  Conversica
                  VS
                  Chatwoot logo
                  Chatwoot
                  Userlike logo

                  Userlike

                  1
                  3
                  0
                  1
                  3
                  + 1
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                  Live chat software for website and mobile support
                    Be the first to leave a pro
                    Userlike logo
                    Userlike
                    VS
                    Chatwoot logo
                    Chatwoot