What is Fogbender?
It makes it easy for you to work with customer teams, rather than just supporting each user independently. B2B companies with team dashboards can embed our messaging widget to offer off-the-shelf shared support channels to their users.
Fogbender is a tool in the Customer Support category of a tech stack.
Key Features
Enable colleagues at the same customer company to help each otherDecrease time-to-resolution, improve answer qualityIncrease user engagement, build relationships, foster communities “for free”, as a by-product of team-to-team supportUnify Slack Shared Channels and catch-all contact form or live chat into a single system designed for B2BMore productivity, less complexityIncrease organic upsell opportunitiesAlways know the identities of your champions, within each accountUncover the potential of conversational marketing to teams, not individuals
Fogbender Pros & Cons
Pros of Fogbender
No pros listed yet.
Cons of Fogbender
No cons listed yet.
Fogbender Alternatives & Comparisons
What are some alternatives to Fogbender?
Zendesk
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
tawk.to
It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.
LiveChat
LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.
FreshDesk
Freshdesk is an on demand customer support software that works across multiple support channels.
