Chatwoot vs Papercups
Overview
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CLI (Node.js)
Manual
Detailed Comparison
It is a customer support tool for instant messaging channels which can help businesses provide exceptional customer support through their websites or social media channels. | It is an open-source live customer chat app written in Elixir. We offer a self-hosted alternative to Intercom for companies that are security & privacy conscientious. We're starting with chat, but long term, we want to handle all customer messaging. |
Real-time Reporting; Automatic agent assignment; Canned responses to reply to FAQs. Private notes to collaborate with your team mates. Resolve queries faster and be a productivity ninja. | Chat directly with your users; Highly customizable widget; Integrate with your favorite tools; Personalized support |
Statistics | |
GitHub Stars 25.9K | GitHub Stars 5.9K |
GitHub Forks 5.7K | GitHub Forks 557 |
Stacks 31 | Stacks 3 |
Followers 57 | Followers 6 |
Votes 0 | Votes 0 |
Integrations | |
What are some alternatives to Chatwoot, Papercups?
Olark
Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.
Zopim
Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design
tawk.to
It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.
Crisp
Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.
Chatlio
You don't need yet another chat client. Talk with your customers using your existing Slack service.
LiveChat
LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.
SnapEngage
SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.
Chaport
Chaport is a multi-channel customer communication platform with a live chat, chatbots, and a knowledge base. It helps businesses engage with website visitors, get more qualified leads, increase sales, and improve customer support.
QuickReply.ai
QuickReply.ai is a WhatsApp marketing and automation platform that helps B2C brands streamline customer conversations across the full lifecycle. Companies use it to automate lead capture, qualification, follow-ups, and support through visual journeys and GenAI chatbots. Trusted by 1,500+ businesses in 29+ countries. Supports WhatsApp, Instagram, Facebook Messenger, SMS, and web chat for true omnichannel messaging.
SparrowDesk
AI-driven helpdesk software that simplifies ticketing, auto-resolves 60% of customer queries, and helps teams deliver fast, efficient customer support.
