ChaportWhat is Chaport?
Chaport is a multi-channel customer communication platform with a live chat, chatbots, and a knowledge base. It helps businesses engage with website visitors, get more qualified leads, increase sales, and improve customer support.
Chaport is a tool in the Customer Support category of a tech stack.
Key Features
Live chat: Talk to your customers in real timeChatbots: Let chatbots answer common questions and qualify leads 24/7Multi-channel: Let your customers contact you via live chat and messengers. Respond directly from ChaportKnowledge base: Launch a KB on your website and activate an FAQ bot for automated article suggestions in the chat widgetAuto-invitations: Send automatic chat invitations to visitors based on specified rulesPre-chat form: Collect names, emails, phone numbers, and any other info before the chatSaved replies: Prepare answer templates to frequently asked questions and answer in a few clicksWeb-, desktop, and mobile apps: Chat with customers wherever you are.
Chaport Pros & Cons
Pros of Chaport
- ✓Quick integration
- ✓Great support
Cons of Chaport
No cons listed yet.
Chaport Alternatives & Comparisons
What are some alternatives to Chaport?
tawk.to
It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.
LiveChat
LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.
Olark
Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.
Zopim
Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design
