What is SnapEngage?
SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.
SnapEngage is a tool in the Customer Support Chat category of a tech stack.
Who uses SnapEngage?
9 companies reportedly use SnapEngage in their tech stacks, including TaskRabbit, SendGrid, and UserVoice.
Google Analytics, CloudFlare, Jira, Zendesk, and Segment are some of the popular tools that integrate with SnapEngage. Here's a list of all 19 tools that integrate with SnapEngage.
Why developers like SnapEngage?
Here’s a list of reasons why companies and developers use SnapEngage
- Multiple Widgets
- Custom Data Mapping
- Hours of Operation
- SSL Support
- Advanced Security
- Priority Tiers
- IM Integrations: SnapEngage Client, Google Talk, Skype
- Look and Feel Customization
- White label
- Multiple admins
- Priority support
SnapEngage Alternatives & Comparisons
What are some alternatives to SnapEngage?
See all alternatives
Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
It is a free messaging app that lets you monitor and chat with visitors on your website or from a free customizable page
LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.
Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design
Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.