Conversica vs Chatwoot

Overview

Conversica

Stacks2

Followers4

Votes0

Chatwoot

Stacks31

Followers57

Votes0

GitHub Stars25.9K

Forks5.7K

Conversica vs Chatwoot: What are the differences?

Developers describe Conversica as "Engage Prospects and Customers in Authentic Conversations over Email or SMS". AI software for marketing and sales engages with leads through personas to help find customers more quickly. On the other hand, Chatwoot is detailed as "Open-Source Alternative to Intercom, Drift, Zendesk, FreshChat". It is a customer support tool for instant messaging channels which can help businesses provide exceptional customer support through their websites or social media channels.

Conversica and Chatwoot can be categorized as "Customer Support Chat" tools.

Some of the features offered by Conversica are:

Next Generation of Conversation Editor
New User Profiles Capability
Expanded Library of Conversation Types and Third-Party Integrations

On the other hand, Chatwoot provides the following key features:

Real-time Reporting
Automatic agent assignment
Canned responses to reply to FAQs. Private notes to collaborate with your team mates. Resolve queries faster and be a productivity ninja.

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CLI (Node.js)

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Manual

Detailed Comparison

Conversica	Chatwoot
AI software for marketing and sales engages with leads through personas to help find customers more quickly.	It is a customer support tool for instant messaging channels which can help businesses provide exceptional customer support through their websites or social media channels.
Next Generation of Conversation Editor; New User Profiles Capability; Expanded Library of Conversation Types and Third-Party Integrations	Real-time Reporting; Automatic agent assignment; Canned responses to reply to FAQs. Private notes to collaborate with your team mates. Resolve queries faster and be a productivity ninja.
Statistics
GitHub Stars -	GitHub Stars 25.9K
GitHub Forks -	GitHub Forks 5.7K
Stacks 2	Stacks 31
Followers 4	Followers 57
Votes 0	Votes 0
Integrations
Box HubSpot Salesforce Sales Cloud Magento Recurly Marketo Salesforce Marketing Cloud	Windows Ubuntu macOS

What are some alternatives to Conversica, Chatwoot?

Olark

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

Zopim

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

tawk.to

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

Crisp

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

Chatlio

You don't need yet another chat client. Talk with your customers using your existing Slack service.

LiveChat

LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.

SnapEngage

SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.

Chaport

Chaport is a multi-channel customer communication platform with a live chat, chatbots, and a knowledge base. It helps businesses engage with website visitors, get more qualified leads, increase sales, and improve customer support.

QuickReply.ai

QuickReply.ai is a WhatsApp marketing and automation platform that helps B2C brands streamline customer conversations across the full lifecycle. Companies use it to automate lead capture, qualification, follow-ups, and support through visual journeys and GenAI chatbots. Trusted by 1,500+ businesses in 29+ countries. Supports WhatsApp, Instagram, Facebook Messenger, SMS, and web chat for true omnichannel messaging.

SparrowDesk

AI-driven helpdesk software that simplifies ticketing, auto-resolves 60% of customer queries, and helps teams deliver fast, efficient customer support.