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  1. Stackups
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  4. Voice And SMS
  5. Chatwoot vs Clickatell

Chatwoot vs Clickatell

OverviewComparisonAlternatives

Overview

Clickatell
Clickatell
Stacks9
Followers20
Votes0
Chatwoot
Chatwoot
Stacks31
Followers57
Votes0
GitHub Stars25.9K
Forks5.7K

Clickatell vs Chatwoot: What are the differences?

Developers describe Clickatell as "Connecting you to customers with SMS and chat". It gives powers to chat commerce by helping you reach and engage customers through SMS, WhatsApp and other social channels. On the other hand, Chatwoot is detailed as "Open-Source Alternative to Intercom, Drift, Zendesk, FreshChat". It is a customer support tool for instant messaging channels which can help businesses provide exceptional customer support through their websites or social media channels.

Clickatell belongs to "Voice and SMS" category of the tech stack, while Chatwoot can be primarily classified under "Customer Support Chat".

Some of the features offered by Clickatell are:

  • Web-based and extremely user-friendly
  • Scalable
  • Flexible

On the other hand, Chatwoot provides the following key features:

  • Real-time Reporting
  • Automatic agent assignment
  • Canned responses to reply to FAQs. Private notes to collaborate with your team mates. Resolve queries faster and be a productivity ninja.

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Detailed Comparison

Clickatell
Clickatell
Chatwoot
Chatwoot

It gives powers to chat commerce by helping you reach and engage customers through SMS, WhatsApp and other social channels.

It is a customer support tool for instant messaging channels which can help businesses provide exceptional customer support through their websites or social media channels.

Web-based and extremely user-friendly; Scalable; Flexible; Easy to integrate
Real-time Reporting; Automatic agent assignment; Canned responses to reply to FAQs. Private notes to collaborate with your team mates. Resolve queries faster and be a productivity ninja.
Statistics
GitHub Stars
-
GitHub Stars
25.9K
GitHub Forks
-
GitHub Forks
5.7K
Stacks
9
Stacks
31
Followers
20
Followers
57
Votes
0
Votes
0
Integrations
Twilio SendGrid
Twilio SendGrid
Sentry
Sentry
Ansible
Ansible
Bugsnag
Bugsnag
Bitrise
Bitrise
Crisp
Crisp
Stamplay
Stamplay
Windows
Windows
Ubuntu
Ubuntu
macOS
macOS

What are some alternatives to Clickatell, Chatwoot?

Twilio

Twilio

Twilio offers developers a powerful API for phone services to make and receive phone calls, and send and receive text messages. Their product allows programmers to more easily integrate various communication methods into their software and programs.

Olark

Olark

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

Nexmo

Nexmo

Nexmo connects your apps directly to carriers around the world. Integrate SMS and Voice messages using one simple API. Use Nexmo Verity to register users, verify transactions, and implement two factor authentication.

Zopim

Zopim

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

tawk.to

tawk.to

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

Crisp

Crisp

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

Plivo

Plivo

Plivo provides basic building block APIs in the form of Plivo XML and HTTP API, to create telephony apps, so developers can completely do away with learning the nitty-gritty of the telephony plumbing.

Agora

Agora

Agora.io provides building blocks for you to add real-time voice and video communications through a simple and powerful SDK. You can integrate the Agora SDK to enable real-time communications in your own application quickly.

OpenTok

OpenTok

It adds the clarity and emotion of face-to-face communication to your brand whether you're developing for the web, iOS, or Android. We make the integration of high-quality live video a breeze so that you can focus on building a great product.

ClickSend SMS

ClickSend SMS

Send and receive SMS globally with the SMS gateway. Trust your business messaging with reliable, direct routes, and lightning fast message delivery.

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