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  1. Stackups
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  4. Customer Support Chat
  5. Chatwoot vs Netomi

Chatwoot vs Netomi

OverviewComparisonAlternatives

Overview

Netomi
Netomi
Stacks1
Followers7
Votes0
Chatwoot
Chatwoot
Stacks31
Followers57
Votes0
GitHub Stars25.9K
Forks5.7K

Chatwoot vs Netomi: What are the differences?

Chatwoot: Open-Source Alternative to Intercom, Drift, Zendesk, FreshChat. It is a customer support tool for instant messaging channels which can help businesses provide exceptional customer support through their websites or social media channels; Netomi: AI customer service and support to take care of the customers you worked hard to win. Automatically resolve customer service issues across email, chat, social and voice. Built to securely handle billions of customer interactions, it’s AI handles everyday tasks and seamlessly connects to the customer service software systems you’re already using.

Chatwoot and Netomi belong to "Customer Support Chat" category of the tech stack.

Some of the features offered by Chatwoot are:

  • Real-time Reporting
  • Automatic agent assignment
  • Canned responses to reply to FAQs. Private notes to collaborate with your team mates. Resolve queries faster and be a productivity ninja.

On the other hand, Netomi provides the following key features:

  • Automated customer service built for enterprise
  • Process and customer service system integrations
  • Natural language understanding

Chatwoot is an open source tool with 3.46K GitHub stars and 252 GitHub forks. Here's a link to Chatwoot's open source repository on GitHub.

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Detailed Comparison

Netomi
Netomi
Chatwoot
Chatwoot

Automatically resolve customer service issues across email, chat, social and voice. Built to securely handle billions of customer interactions, it’s AI handles everyday tasks and seamlessly connects to the customer service software systems you’re already using.

It is a customer support tool for instant messaging channels which can help businesses provide exceptional customer support through their websites or social media channels.

Automated customer service built for enterprise; Process and customer service system integrations; Natural language understanding; Automated customer service and human collaboration; AI studio; Ongoing reinforcement learning
Real-time Reporting; Automatic agent assignment; Canned responses to reply to FAQs. Private notes to collaborate with your team mates. Resolve queries faster and be a productivity ninja.
Statistics
GitHub Stars
-
GitHub Stars
25.9K
GitHub Forks
-
GitHub Forks
5.7K
Stacks
1
Stacks
31
Followers
7
Followers
57
Votes
0
Votes
0
Integrations
Zendesk
Zendesk
Windows
Windows
Ubuntu
Ubuntu
macOS
macOS

What are some alternatives to Netomi, Chatwoot?

Olark

Olark

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

Zopim

Zopim

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

tawk.to

tawk.to

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

Crisp

Crisp

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

Chatlio

Chatlio

You don't need yet another chat client. Talk with your customers using your existing Slack service.

LiveChat

LiveChat

LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.

SnapEngage

SnapEngage

SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.

Chaport

Chaport

Chaport is a multi-channel customer communication platform with a live chat, chatbots, and a knowledge base. It helps businesses engage with website visitors, get more qualified leads, increase sales, and improve customer support.

QuickReply.ai

QuickReply.ai

QuickReply.ai is a WhatsApp marketing and automation platform that helps B2C brands streamline customer conversations across the full lifecycle. Companies use it to automate lead capture, qualification, follow-ups, and support through visual journeys and GenAI chatbots. Trusted by 1,500+ businesses in 29+ countries. Supports WhatsApp, Instagram, Facebook Messenger, SMS, and web chat for true omnichannel messaging.

SparrowDesk

SparrowDesk

AI-driven helpdesk software that simplifies ticketing, auto-resolves 60% of customer queries, and helps teams deliver fast, efficient customer support.

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