Alternatives to Zopim logo

Alternatives to Zopim

Olark, tawk.to, LiveChat, Drift, and Crisp are the most popular alternatives and competitors to Zopim.
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What is Zopim and what are its top alternatives?

Zopim is focused on serving the needs of web users that hasn鈥檛 been met by other chat solutions: the need for usability, convenience and simplicity of design
Zopim is a tool in the Customer Support Chat category of a tech stack.

Zopim alternatives & related posts

tawk.to logo

tawk.to

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Lets you monitor and chat with visitors on your website or from a free customizable page
tawk.to logo
tawk.to
VS
Zopim logo
Zopim

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JuanPabloSarmi
JuanPabloSarmi
tawk.to
tawk.to

Our live chat support solution! Tawkto

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Evandro Zanatta
Evandro Zanatta
at InApplet | 1 upvotes 239 views
atInAppletInApplet
tawk.to
tawk.to

Chat de relacionamentos com o cliente e suporte Tawkto

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LiveChat logo

LiveChat

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703
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+ 1
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Powerful live chat software
LiveChat logo
LiveChat
VS
Zopim logo
Zopim
Drift logo

Drift

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0
77
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+ 1
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A messaging app that helps you grow your business.
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    Drift logo
    Drift
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    Zopim logo
    Zopim
    Crisp logo

    Crisp

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    10
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    Simple Customer service built for startups
    Crisp logo
    Crisp
    VS
    Zopim logo
    Zopim

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    Kirill Shirinkin
    Kirill Shirinkin
    Cloud and DevOps Consultant at mkdev | 5 upvotes 96.3K views
    atmkdevmkdev
    Crisp
    Crisp
    Intercom
    Intercom

    We moved from Intercom to Crisp this April because the price-value ratio of Intercom was not satisfying anymore.

    We paid ~140eur for the very basic features of Intercom - Messages Essential and Inbox Essential. This is enough for a chat and API access, but that's all. The price would go up as mkdev grows.

    Now there are some features we really would love to have: like a Help Center and Bots, for example. All various advanced routing of messages. Or any other features that Intercom actually has, but sells them separately.

    Even though it's very hard to properly calculate the price by looking at Pricing page of Intercom, my guess is that with simple Answer bot and Help Center integration our bill for Intercom could easily double or triple.

    After doing a bit of research and looking for a better price-value ration we found Crisp.

    Crisp gives us the same Chat features we had from Intercom, but then it adds really cool bot builder, various marketing automation utilities, Help Center that supports multiple languages already today (feature still missing in Intercom) - https://help.mkdev.me/en/, fancy MagicBrowse and LiveAssist, direct integration with Telegram and many more. Price? 95eur for all the features and unlimited operators. And no dependency on number of active users (Crisp founders directly say that charging for active users is bullshit and I can only agree with them).

    We've been using Crisp not for too long and even though it's been pretty smooth so far - from integrating with our backend systems to creating a Help Center from scratch - it might be a bit too early to do any conclusions. mkdev co-founder Leo has things to say about the UX of Crisp and I am not really satisfied with Crisp's mobile app. But this is something to get used to, or something that will be improved by Crisp over time. And some aspects of Crisp UX/UI are much nicer than Intercom - for example, custom fields on clients are on very top, so we can quickly jump to admin page of a client in mkdev.me. In Intercom we had to do two clicks and scroll a lot to find this link.

    To sum it up, if you are looking for a change from Intercom, give Crisp a try. It's way cheaper and doesn't have any major downsides if you are used to Intercom.

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    Chatlio logo

    Chatlio

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    Live chat for slack
    Chatlio logo
    Chatlio
    VS
    Zopim logo
    Zopim
    Slaask logo

    Slaask

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    8
    0
    11
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    + 1
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    Customer chat tool for Slack
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      Slaask logo
      Slaask
      VS
      Zopim logo
      Zopim
      SnapEngage logo

      SnapEngage

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      + 1
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      Live Chat For enterprising companies
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      SnapEngage
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      Zopim logo
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      Talkus logo

      Talkus

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      0
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      Your help desk. In Slack.
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        Talkus logo
        Talkus
        VS
        Zopim logo
        Zopim
        Zoho Support logo

        Zoho Support

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        The support team
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          Zoho Support logo
          Zoho Support
          VS
          Zopim logo
          Zopim
          Smartsupp logo

          Smartsupp

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          2
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          + 1
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          A live chat software that provides you with video recording of visitors
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            Smartsupp logo
            Smartsupp
            VS
            Zopim logo
            Zopim
            HiOperator logo

            HiOperator

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            + 1
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            Remote, distributed customer support and call triage
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              HiOperator logo
              HiOperator
              VS
              Zopim logo
              Zopim
              Userlike logo

              Userlike

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              + 1
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              Live chat software for website and mobile support
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                Userlike logo
                Userlike
                VS
                Zopim logo
                Zopim
                Chatra logo

                Chatra

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                + 1
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                A live chat messenger app that is designed to work smoothly with your company's website
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                  Chatra logo
                  Chatra
                  VS
                  Zopim logo
                  Zopim
                  Clickatell logo

                  Clickatell

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                  1
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                  + 1
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                  Connecting you to customers with SMS and chat
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                    Clickatell logo
                    Clickatell
                    VS
                    Zopim logo
                    Zopim
                    Conversica logo

                    Conversica

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                    + 1
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                    Engage Prospects and Customers in Authentic Conversations over Email or SMS
                      Be the first to leave a pro
                      Conversica logo
                      Conversica
                      VS
                      Zopim logo
                      Zopim