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  1. Stackups
  2. Business Tools
  3. CRM
  4. Contact Management
  5. CloudSponge vs Genesys PureCloud

CloudSponge vs Genesys PureCloud

OverviewComparisonAlternatives

Overview

CloudSponge
CloudSponge
Stacks7
Followers7
Votes0
Genesys PureCloud
Genesys PureCloud
Stacks14
Followers16
Votes0

CloudSponge vs Genesys PureCloud: What are the differences?

What is CloudSponge? Import address books from Linkedin, Facebook, Yahoo, Hotmail, MSN, Gmail, AOL, Outlook and macOS Address Book. CloudSponge imports address books from Linkedin, Facebook, Yahoo, Hotmail, MSN, Gmail, AOL, Outlook and Mac OS X Address Book. Use these addresses to Invite Friends, Find Friends, or whatever application you need. It can easily be plugged into your website in less than 5 minutes using our simple copy/paste HTML widget. For more advanced applications, we also have our Address Book API available.

What is Genesys PureCloud? Next-generation, all-in-one cloud contact center solution. It is the next-generation, all-in-one cloud contact center solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communicationsvoice, chat, email, text message and more.

CloudSponge and Genesys PureCloud belong to "Contact Management" category of the tech stack.

Some of the features offered by CloudSponge are:

  • Contact importer for all major webmail and desktop address books
  • Gmail, Facebook, LinkedIn, Yahoo, Outlook.com, Mac Address Book, Outlook, AOL, Plaxo
  • REST API

On the other hand, Genesys PureCloud provides the following key features:

  • Easy to deploy, Easy to use
  • Customer Engagement
  • Customer Experience

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Detailed Comparison

CloudSponge
CloudSponge
Genesys PureCloud
Genesys PureCloud

CloudSponge is a Contact Picker for all major address books. It allows your users to share their address books without ever needing to remember, type, or upload emails manually

It is the next-generation, all-in-one cloud contact center solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communicationsvoice, chat, email, text message and more.

Unlimited usage; Universal Contact Picker; Fully Customizable; Awesome Support; REST API; Whitelabeled for easy rebranding; 14-day Trial; No contracts, cancel anytime; Secure, Private, and Compliant; 100% maintenance free
Easy to deploy, Easy to use; Customer Engagement; Customer Experience; Customer Satisfaction; Customer Service; Help Desk; IVR; Predictive Dialer
Statistics
Stacks
7
Stacks
14
Followers
7
Followers
16
Votes
0
Votes
0
Integrations
Gmail
Gmail
Magento
Magento
Wix
Wix
macOS
macOS
Ruby
Ruby
Java
Java
WordPress
WordPress
Heroku
Heroku
PHP
PHP
.NET
.NET
No integrations available

What are some alternatives to CloudSponge, Genesys PureCloud?

Cardhop

Cardhop

It is an app that makes it fast and easy to add a new contact or look up an existing one. It works on both the iPhone and iPad, and it’s simple enough to use that it may actually make you want to manage your contacts.

MangoCRM

MangoCRM

It is an all-in-one customer relationship management platform for entrepreneurs and small businesses. Manage all your customer interactions and more.

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