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HelpDesk+ vs CTO.ai: What are the differences?
What is HelpDesk+? Jira service desk for Slack. It makes it easy for your team to create and track help requests and streamlines your support process. It automatically maps all of your service request forms to Slack and creates workflows for each request type.
What is CTO.ai? Build, share & run developer workflows in the CLI + Slack. Slack-first, serverless DevOps platform for automating developer workflows in the CLI + Slack, without having to build for each specific platform. In short, streamline and accelerate your development team by enabling DevOps on Slack. We call it SlackOps.
HelpDesk+ and CTO.ai can be primarily classified as "Slack" tools.
Some of the features offered by HelpDesk+ are:
- Threaded conversations
- View & Update Requests
- Notifications for updates from anywhere
On the other hand, CTO.ai provides the following key features:
- Enable teams to build, run, and share workflow automation
- Automate across tools and the entire developer lifecycle
- Publish Ops privately to your team or in our community registry