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Discover UXArmy, a top UX research platform offering remote usability testing on prototypes, websites & mobile apps. | Helps businesses shift from reactive support to proactive engagement. Reduce silent churn, automate issue resolution, and turn feedback into insights - all in one AI-powered customer experience platform. |
UX surveys, usability testing (moderated and unmoderated), mobile UX studies (iOS and Android), live user interviews, focus group discussions, screen and session recordings, heatmaps and interaction analytics, open-ended user feedback, skip logic and branching, unlimited surveys and responses, AI-powered insights and summaries, real-time collaboration, participant recruitment panel, multi-device testing (mobile and desktop switching), secure data handling, integrations for UX research workflows, global user reach. | 1.Live Session Replays, 2.Real-Time Journey Insights, 3.Smart Escalation Hub, Features, Pricing |
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Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

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With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

Woopra unites customer data from your company's web, mobile, email automation, product, and more, to build a single, complete profile for each user. This is the foundation for creating better customer experiences through optimization.

Smartlook is a qualitative analytics solution for iOS and Android apps. Understand how users interact with your app — watch recordings, track events, and build conversion funnels.

FullStory’s unmatched analytics engine automatically indexes every digital interaction with your site or app and empowers teams to measure, validate, and act on each experience at scale.
Crazy Egg gives you the competitive advantage to improve your website in a heartbeat without the high costs.

Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.