Flow-Like vs OTRS Community Edition
Overview
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CLI (Node.js)
Manual
Detailed Comparison
It is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. With a fast implementation and easy customization to your needs it helps you reducing costs and increasing the efficiency and transparency of your business communication. | Mission-critical automation you can audit, control and run on-prem. No black boxes. No silent failures. No data leaks. Built for teams that cannot afford uncertainty. |
Support for MIME emails with attachments;
Automatic conversion of HTML into plain text messages (increased security for sensitive content and enables faster searching);
Incoming mail can be filtered and pre-processed with complex rules, e.g. for spam messages or Queue distribution;
Support for PGP and S/MIME standards for key/certificate management and email processing;
Automatic responses, configurable for every queue | workflow-automation, workflows, local, privacy, agent, agent-builder, automation |
Statistics | |
GitHub Stars 858 | GitHub Stars - |
GitHub Forks 451 | GitHub Forks - |
Stacks 12 | Stacks 2 |
Followers 15 | Followers 1 |
Votes 0 | Votes 1 |
What are some alternatives to OTRS Community Edition, Flow-Like?
Jira
Jira's secret sauce is the way it simplifies the complexities of software development into manageable units of work. Jira comes out-of-the-box with everything agile teams need to ship value to customers faster.
Sidekiq
Sidekiq uses threads to handle many jobs at the same time in the same process. It does not require Rails but will integrate tightly with Rails 3/4 to make background processing dead simple.
Airflow
Use Airflow to author workflows as directed acyclic graphs (DAGs) of tasks. The Airflow scheduler executes your tasks on an array of workers while following the specified dependencies. Rich command lines utilities makes performing complex surgeries on DAGs a snap. The rich user interface makes it easy to visualize pipelines running in production, monitor progress and troubleshoot issues when needed.
Beanstalkd
Beanstalks's interface is generic, but was originally designed for reducing the latency of page views in high-volume web applications by running time-consuming tasks asynchronously.
GitHub Actions
It makes it easy to automate all your software workflows, now with world-class CI/CD. Build, test, and deploy your code right from GitHub. Make code reviews, branch management, and issue triaging work the way you want.
Hangfire
It is an open-source framework that helps you to create, process and manage your background jobs, i.e. operations you don't want to put in your request processing pipeline. It supports all kind of background tasks – short-running and long-running, CPU intensive and I/O intensive, one shot and recurrent.
Apache Beam
It implements batch and streaming data processing jobs that run on any execution engine. It executes pipelines on multiple execution environments.
Bugify
Bugify offers a simple way of managing issues for your projects.
Zenaton
Developer framework to orchestrate multiple services and APIs into your software application using logic triggered by events and time. Build ETL processes, A/B testing, real-time alerts and personalized user experiences with custom logic.
Resque
Background jobs can be any Ruby class or module that responds to perform. Your existing classes can easily be converted to background jobs or you can create new classes specifically to do work. Or, you can do both.
