HelpSite vs Helpshift

Overview

Helpshift

Stacks17

Followers24

Votes22

HelpSite

Stacks3

Followers4

Votes0

Helpshift vs HelpSite: What are the differences?

Developers describe Helpshift as "Mobile in-app Support & help desk". Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app. On the other hand, HelpSite is detailed as "Create an awesome support center". It is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business.

Helpshift and HelpSite can be categorized as "Mobile Customer Support" tools.

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CLI (Node.js)

Manual

Detailed Comparison

Helpshift	HelpSite
Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app.	It is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business.
In-app Messaging;Bug Submission;Internationalized Knowledge Base;Web Support Portal--dedicated URL to serve as your website's Customer Service Center;FAQs--have a library of support solutions for your web and mobile Users;Canned Responses--easily submit pre-define responses in your Issue responses to Users;Email Support--use your Helpshift email address to have email inquiries appear into your Helpshift Admin Panel	-
Statistics
Stacks 17	Stacks 3
Followers 24	Followers 4
Votes 22	Votes 0
Pros & Cons
Pros 4 In-app feedback 3 Native mobile support 3 In-app messaging 3 Keeps my users in the app! 3 Email Support	No community feedback yet
Integrations
Unity Cocos2D-X PhoneGap	No integrations available

What are some alternatives to Helpshift, HelpSite?

Hipmob

Talk to mobile users inside your app. Used by m-commerce, SAAS and Subscription services, and mobile hardware companies to increase retention and in-app sales, and get fewer support tickets. Help users help themselves with in-app helpdesk, use live chat to answer questions immediately, and push notifications bring users back.

SupportKit

SupportKit adds beautifully simple messaging to your app to keep your users engaged and coming back.

HelpStack

HelpStack helps iOS developers to setup support interface for their customers to reach out and provide feedback. Being open-source, developers can customize the look and feel of the helpdesk within their app. Also, the iOS developers can easily collaborate to enhance its capabilities.

Cisco Emergency Responder

It assures that Cisco Unified Communications Manager will send emergency calls to the appropriate Public Safety Answering Point (PSAP) for the caller's location, and that the PSAP can identify the caller's location and return the call if necessary.