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  5. HumanFirst vs Papercups

HumanFirst vs Papercups

OverviewComparisonAlternatives

Overview

HumanFirst
HumanFirst
Stacks5
Followers13
Votes0
Papercups
Papercups
Stacks3
Followers6
Votes0
GitHub Stars5.9K
Forks557

Papercups vs HumanFirst: What are the differences?

What is Papercups? Open source live customer chat. It is an open-source live customer chat app written in Elixir. We offer a self-hosted alternative to Intercom for companies that are security & privacy conscientious. We're starting with chat, but long term, we want to handle all customer messaging.

What is HumanFirst? The Hub for Conversational AI Data. Reduce development cost and complexity, and increase developer happiness, with the most powerful companion to any conversational AI project.

Papercups can be classified as a tool in the "Customer Support Chat" category, while HumanFirst is grouped under "NLP / Sentiment Analysis".

Some of the features offered by Papercups are:

  • Chat directly with your users
  • Highly customizable widget
  • Integrate with your favorite tools

On the other hand, HumanFirst provides the following key features:

  • Refactoring of training phrases
  • Continuous optimization of intents
  • Merging intents

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Detailed Comparison

HumanFirst
HumanFirst
Papercups
Papercups

Reduce development cost and complexity, and increase developer happiness, with the most powerful companion to any conversational AI project.

It is an open-source live customer chat app written in Elixir. We offer a self-hosted alternative to Intercom for companies that are security & privacy conscientious. We're starting with chat, but long term, we want to handle all customer messaging.

Refactoring of training phrases; Continuous optimization of intents; Merging intents; Processing conversation logs in real time; Data labeling; Machine learning assisted workflows; Intent discovery and training
Chat directly with your users; Highly customizable widget; Integrate with your favorite tools; Personalized support
Statistics
GitHub Stars
-
GitHub Stars
5.9K
GitHub Forks
-
GitHub Forks
557
Stacks
5
Stacks
3
Followers
13
Followers
6
Votes
0
Votes
0
Integrations
AWS Chatbot
AWS Chatbot
rasa NLU
rasa NLU
Dialogflow
Dialogflow
IBM Watson
IBM Watson
Wit.ai
Wit.ai
Slack
Slack
Mailgun
Mailgun
Gmail
Gmail

What are some alternatives to HumanFirst, Papercups?

Olark

Olark

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

Zopim

Zopim

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

tawk.to

tawk.to

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

rasa NLU

rasa NLU

rasa NLU (Natural Language Understanding) is a tool for intent classification and entity extraction. You can think of rasa NLU as a set of high level APIs for building your own language parser using existing NLP and ML libraries.

Crisp

Crisp

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

SpaCy

SpaCy

It is a library for advanced Natural Language Processing in Python and Cython. It's built on the very latest research, and was designed from day one to be used in real products. It comes with pre-trained statistical models and word vectors, and currently supports tokenization for 49+ languages.

Speechly

Speechly

It can be used to complement any regular touch user interface with a real time voice user interface. It offers real time feedback for faster and more intuitive experience that enables end user to recover from possible errors quickly and with no interruptions.

MonkeyLearn

MonkeyLearn

Turn emails, tweets, surveys or any text into actionable data. Automate business workflows and saveExtract and classify information from text. Integrate with your App within minutes. Get started for free.

Chatlio

Chatlio

You don't need yet another chat client. Talk with your customers using your existing Slack service.

Jina

Jina

It is geared towards building search systems for any kind of data, including text, images, audio, video and many more. With the modular design & multi-layer abstraction, you can leverage the efficient patterns to build the system by parts, or chaining them into a Flow for an end-to-end experience.

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