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Inspectlet vs Usabilla: What are the differences?
Inspectlet: Record and playback everything visitors do on your site. Inspectlet records videos of your visitors as they use your site, allowing you to see everything they do. See every mouse movement, scroll, click, and keypress on your site. You never need to wonder how visitors are using your site again; Usabilla: Empowering organizations to become truly customer-centric by listening to what consumers need. It collects user feedback and improve your websites, apps and emails with Usabilla's Voice of Customer Solutions.
Inspectlet and Usabilla can be categorized as "User Feedback as a Service" tools.
Some of the features offered by Inspectlet are:
- Identify individual users
- Capture interesting events
- AJAX, HTTPS, authentication, single-page apps: everything works straight out of the box
On the other hand, Usabilla provides the following key features:
- Custom feedback forms
- Screenshot functionality
- In-page feedback
Pros of Inspectlet
- Does what it says perfectly4
- Easy setup3
- Feature rich1