Moxtra vs SendBird vs Twilio API for WhatsApp

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Twilio API for WhatsApp

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Advice on Moxtra, SendBird, and Twilio API for WhatsApp
Yeongju Park
SW Web Engineer at Sense Korea · | 4 upvotes · 75.9K views
Needs advice

I am considering which chat solution to choose between CometChat and SendBird, for our new app. The condition is, the app is going to run in a private network and has to connect with MSSQL. Any advice on other things I have to consider before choosing one, or is there another chat service you would recommend? Thank you!

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Replies (2)
Dominique Hicks

Hi Yeongju, What do you mean by private network? Are you talking about limiting the users allowed to use the app or where the data is stored? I'd be happy to help you! Connect with me on linkedin - or book a call if you'd like help exploring - Thanks!

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Caroline Dangson
Product Marketing at Sendbird · | 1 upvotes · 4.3K views

Hi Yeongju. I work for Sendbird. Sendbird runs in the cloud. Since you mention private network and connecting with MSSQL, it sounds like you need an on-premise chat solution. CometChat claims to support on-premise. You might also look into open source chat solutions. Hope this helps.

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Pros of Moxtra
Pros of SendBird
Pros of Twilio API for WhatsApp
    Be the first to leave a pro
    • 13
      Active support is impressive. (Support for private deve
    • 10
      Pre-built UI for major platforms
    • 10
      Easy to use
    • 8
      Migration API for customers using other chat services
    • 7
      Scalability is awesome
    • 7
      First chat SDK officially supports Xamarin
    • 5
      Because my product guy told me to
    • 5
      Unlimited number of users in public chat
    • 5
      Cool product
    • 4
      Flexible message format ex) json, xml
    • 2
      Out of the box api and features
    • 2
      Intuitive and feature-packed
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      Cons of Moxtra
      Cons of SendBird
      Cons of Twilio API for WhatsApp
        Be the first to leave a con
        • 2
          Policy on concurrent users leads to overages and overch
        • 2
          Prices ramp up exponentially
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          What is Moxtra?

          Moxtra is the contextual communication + collaboration layer for your mobile and web applications|. Enhance user engagement by adding in-app communication+collaboration. Integrate chat, voice meetings, screen sharing and recording, and multimedia annotation. The Moxtra Cloud is mobile-first and is built to scale on demand to meet your growing needs.

          What is SendBird?

          SendBird is a Messaging SDK, Chat API, and fully managed chat infrastructure for your mobile apps and websites. Embeddable chat for iOS, Android, JavaScript, Unity, .NET.

          What is Twilio API for WhatsApp?

          The Twilio API for WhatsApp provides developers all over the world with a simple, reliable, and officially supported way to use the WhatsApp Business API. They can now easily build messaging experiences that combine the ease of use of the Programmable SMS API with the global reach of WhatsApp.

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          What tools integrate with Moxtra?
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          What are some alternatives to Moxtra, SendBird, and Twilio API for WhatsApp?
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