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It is a software vendor for free and open-source customer experience management, digital asset management, product information management, multi-channel publishing and e-commerce software. | QuickReply.ai is a WhatsApp marketing and automation platform that helps B2C brands streamline customer conversations across the full lifecycle. Companies use it to automate lead capture, qualification, follow-ups, and support through visual journeys and GenAI chatbots. Trusted by 1,500+ businesses in 29+ countries. Supports WhatsApp, Instagram, Facebook Messenger, SMS, and web chat for true omnichannel messaging. |
Built to handle any digital data type to optimize managing, acquiring and sharing them;
Offers a consolidate setup where you can manage all your digital assets, web content, digital commerce, and product information;
Highly flexible solution | WhatsApp automation, WhatsApp marketing broadcasts, Visual journey builder, Lead capture flows, Lead qualification flows, CRM-integrated workflows, GenAI chatbots, FAQ automation, Support automation, Omnichannel messaging (WhatsApp, Instagram, Messenger, SMS, web chat), Unified agent inbox, Auto-routing and escalation, Targeted and segment-based messaging, Real-time alerts and follow-ups, Conversation analytics and reporting, Multi-brand and high-volume scalability. |
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