SendBird vs Twilio API for WhatsApp

Overview

SendBird

Stacks142

Followers405

Votes78

Twilio API for WhatsApp

Stacks59

Followers141

Votes0

SendBird vs Twilio API for WhatsApp: What are the differences?

Key difference 1: Integration with other platforms SendBird provides a seamless integration with various platforms such as iOS, Android, Unity, and web, allowing developers to build chat features across different devices and operating systems. On the other hand, Twilio API for WhatsApp is specifically designed for integrating WhatsApp messaging into applications, providing a specialized solution for WhatsApp-specific use cases.
Key difference 2: Communication channels SendBird offers a wide range of communication channels, including group channels, open channels, and private channels, enabling users to create chat rooms, discussion boards, or direct messaging. In contrast, Twilio API for WhatsApp focuses solely on enabling communication via WhatsApp, offering features such as sending and receiving messages, managing contacts, and creating groups.
Key difference 3: Messaging capabilities SendBird offers a comprehensive set of messaging capabilities, including text messaging, file sharing, image and video sending, typing indicators, message threading, and push notifications. Twilio API for WhatsApp also provides these core messaging features, but with additional support for rich media messages, location sharing, and message templates.
Key difference 4: Voice and video calling While SendBird does not have built-in support for voice or video calling, Twilio API for WhatsApp allows developers to integrate voice and video calling functionalities directly into their applications using WhatsApp as the communication channel. This gives Twilio API an advantage for applications requiring real-time voice and video communication.
Key difference 5: Pricing and cost structure SendBird offers a flexible pricing structure based on the number of monthly active users, making it suitable for applications with varying user bases. Twilio API for WhatsApp, on the other hand, has a fixed pricing model based on the number of messages sent or received, making it easier to calculate costs for specific WhatsApp messaging needs.
Key difference 6: Availability and coverage SendBird provides global coverage, allowing developers to implement chat features for users worldwide. Twilio API for WhatsApp, however, is restricted to WhatsApp's availability in specific countries and regions. It's essential to consider this difference when determining the target audience and reach for applications integrating WhatsApp messaging.

In Summary, SendBird offers broader integration capabilities, various communication channels, and extensive messaging features, while Twilio API for WhatsApp specializes in enabling WhatsApp messaging, provides voice and video calling, has a different pricing structure, and is limited by WhatsApp's availability.

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Advice on SendBird, Twilio API for WhatsApp

Yeongju

SW Web Engineer at Sense Korea

Apr 14, 2021

Needs adviceon

CometChat

SendBird

MSSQL

I am considering which chat solution to choose between CometChat and SendBird, for our new app. The condition is, the app is going to run in a private network and has to connect with MSSQL. Any advice on other things I have to consider before choosing one, or is there another chat service you would recommend? Thank you!

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Detailed Comparison

SendBird	Twilio API for WhatsApp
SendBird is a Messaging SDK, Chat API, and fully managed chat infrastructure for your mobile apps and websites. Embeddable chat for iOS, Android, JavaScript, Unity, .NET.	The Twilio API for WhatsApp provides developers all over the world with a simple, reliable, and officially supported way to use the WhatsApp Business API. They can now easily build messaging experiences that combine the ease of use of the Programmable SMS API with the global reach of WhatsApp.
In-app chat experiences users will love; Immersive voice and video experiences; Easy in-app chat support for your customers; Enterprise-ready compliance	-
Statistics
Stacks 142	Stacks 59
Followers 405	Followers 141
Votes 78	Votes 0
Pros & Cons
Pros 13 Active support is impressive. (Support for private deve 10 Pre-built UI for major platforms 10 Easy to use 8 Migration API for customers using other chat services 7 First chat SDK officially supports Xamarin Cons 2 Prices ramp up exponentially 2 Policy on concurrent users leads to overages and overch	No community feedback yet
Integrations
No integrations available	Twilio

What are some alternatives to SendBird, Twilio API for WhatsApp?

Chat by Stream

Chat API and SDK. With a beautiful UI Kit, easy to use React Components and powerful API. Add Chat to any application in a matter of hours. The tech uses Go, RocksDB and Raft. By the creators of Stream, the API that powers activity feeds for more than 300 million users.

Sinch

Sinch makes it easy for developers to add voice, messaging and SMS to their apps with just a few lines of code. Enrich your apps with communications that your users will love.

ChannelizeIO

Add In-App User-to-User Communication into Mobile Apps & Websites, with rich & engaging Text Chat, Video, and Audio Calling experiences, to Increase User Engagement and Enable new Revenue Streams.

Agora

Agora.io provides building blocks for you to add real-time voice and video communications through a simple and powerful SDK. You can integrate the Agora SDK to enable real-time communications in your own application quickly.

OpenTok

It adds the clarity and emotion of face-to-face communication to your brand whether you're developing for the web, iOS, or Android. We make the integration of high-quality live video a breeze so that you can focus on building a great product.

QuickBlox

Add powerful communication features to your mobile app and data services for your backend<br>

Layer

Layer's asynchronous messaging fabric is capable of transporting payloads of any type. Get your users talking with chat, voice or video messaging. Pull them back in with push. Connect friends, colleagues or perfect strangers seamlessly.

Scringo

Scringo offers a unique Community & Messaging Platform that turns every app into an independent, dynamic & fully functional social network.

TalkJS

TalkJS provides a chat API & Javascript SDK with a pre-built UI that allows developers to add chat between users on websites and apps in hours instead of months.

PopcornNotify

Popcorn Notify is designed to be an effortless method for sending emails and text messages from your code. Client libraries are simple to install and are available on pip and npm.

Related Comparisons

SendBird vs Twilio API for WhatsApp: What are the differences?

Key difference 1: Integration with other platforms SendBird provides a seamless integration with various platforms such as iOS, Android, Unity, and web, allowing developers to build chat features across different devices and operating systems. On the other hand, Twilio API for WhatsApp is specifically designed for integrating WhatsApp messaging into applications, providing a specialized solution for WhatsApp-specific use cases.
Key difference 2: Communication channels SendBird offers a wide range of communication channels, including group channels, open channels, and private channels, enabling users to create chat rooms, discussion boards, or direct messaging. In contrast, Twilio API for WhatsApp focuses solely on enabling communication via WhatsApp, offering features such as sending and receiving messages, managing contacts, and creating groups.
Key difference 3: Messaging capabilities SendBird offers a comprehensive set of messaging capabilities, including text messaging, file sharing, image and video sending, typing indicators, message threading, and push notifications. Twilio API for WhatsApp also provides these core messaging features, but with additional support for rich media messages, location sharing, and message templates.
Key difference 4: Voice and video calling While SendBird does not have built-in support for voice or video calling, Twilio API for WhatsApp allows developers to integrate voice and video calling functionalities directly into their applications using WhatsApp as the communication channel. This gives Twilio API an advantage for applications requiring real-time voice and video communication.
Key difference 5: Pricing and cost structure SendBird offers a flexible pricing structure based on the number of monthly active users, making it suitable for applications with varying user bases. Twilio API for WhatsApp, on the other hand, has a fixed pricing model based on the number of messages sent or received, making it easier to calculate costs for specific WhatsApp messaging needs.
Key difference 6: Availability and coverage SendBird provides global coverage, allowing developers to implement chat features for users worldwide. Twilio API for WhatsApp, however, is restricted to WhatsApp's availability in specific countries and regions. It's essential to consider this difference when determining the target audience and reach for applications integrating WhatsApp messaging.

SendBird vs Twilio API for WhatsApp

Overview