KonradWhat is Zickt?
Zickt routes web chat, email, and form submissions into your Slack workspace. Your support team responds to customers directly from Slack with smart routing and team assignments. Unified inbox with full conversation history, custom fields, and real-time sync across devices.
Zickt is a tool in the Customer Support category of a tech stack.
Key Features
live chat, unified inbox, email, web chat, teams, collaboration, knowledge base, slack integration, zapier integration
Zickt Pros & Cons
Pros of Zickt
No pros listed yet.
Cons of Zickt
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Zickt Alternatives & Comparisons
What are some alternatives to Zickt?
Zendesk
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
FreshDesk
Freshdesk is an on demand customer support software that works across multiple support channels.
UserVoice
UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
Help Scout
With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
