What is eDesk?
The one-of-a-kind helpdesk purpose-built for eCommerce. It connects you, your customers and your marketplaces.
eDesk is a tool in the Help Desk category of a tech stack.
Who uses eDesk?
Developers
eDesk Integrations
Shopify, WooCommerce, Magento, BigCommerce, and PrestaShop are some of the popular tools that integrate with eDesk. Here's a list of all 6 tools that integrate with eDesk.
eDesk's Features
- Lower support costs
- Scaleable for peak times and future growth
- Built specifically for eCommerce businesses
- Replaces multiple tools and logins with one secure solution
- Higher customer satisfaction
- Empowered staff are happier
- Better resource planning
- Improved team performance
- Handle busy periods easily
- Track ticket volumes & trends across all channels
- Reduce support training times drastically
eDesk Alternatives & Comparisons
What are some alternatives to eDesk?
WordPress
The core software is built by hundreds of community volunteers, and when you’re ready for more there are thousands of plugins and themes available to transform your site into almost anything you can imagine. Over 60 million people have chosen WordPress to power the place on the web they call “home” — we’d love you to join the family.
Google AdSense
It is a program run by Google through which website publishers in the Google Network of content sites serve text, images, video, or interactive media advertisements that are targeted to the site content and audience.
Mailchimp
MailChimp helps you design email newsletters, share them on social networks, integrate with services you already use, and track your results. It's like your own personal publishing platform.
HubSpot
Attract, convert, close and delight customers with HubSpot’s complete set of marketing tools. HubSpot all-in-one marketing software helps more than 12,000 companies in 56 countries attract leads and convert them into customers.
Drupal
Drupal is an open source content management platform powering millions of websites and applications. It’s built, used, and supported by an active and diverse community of people around the world.
