It is a web based user feedback platform that enables SaaS companies to collect product feedback, right from within their website or app. Companies can present a feedback button, link, or specific event to trigger focused feedback surveys to their end users. That feedback can then be managed by the entire design or development team through a collaborative effort using the Appzi feedback management portal. Appzi integrations automatically push all user feedback, along with screenshots and session data, to your Support, PM and Issue Tracking tools so it fits into your existing workflows. | It organizes all feedback into a single system of record, quantifies the highest impact needs, and automatically closes the loop with your users. |
Product Feedback;
Website Feedback;
Bug Reporting;
Net Promoter Score (NPS);
Thumbs Up/Down;
Was it Helpful widget;
Experience Rating;
Customer Satisfaction Survey;
Custom Surveys | Customizable in-moment surveys; In-product feature requests & bug reports; Live chat, Slack, and support ticketing integrations; User voting on requests; Salesforce and JIRA integrations; Merge similar feedback to clearly quantify impact; In-app release notes; Dynamically segmented user cohorts; Automatic status updates on user requests |
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