What is Salesforce?
It is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.
Salesforce is a tool in the CRM category of a tech stack.
Who uses Salesforce?
Companies
110 companies reportedly use Salesforce in their tech stacks, including Mollie, Shelf, and E-Commerce.
Developers
679 developers on StackShare have stated that they use Salesforce.
Salesforce Integrations
Slack, Jira, G Suite, Dropbox, and Mailchimp are some of the popular tools that integrate with Salesforce. Here's a list of all 98 tools that integrate with Salesforce.
Decisions about Salesforce
Here are some stack decisions, common use cases and reviews by companies and developers who chose Salesforce in their tech stack.
Finch M
Ops at SLS · | 5 upvotes · 177.9K views
Hey! We need an omnichannel inbox that's housed within Salesforce Sales Cloud that makes it super easy for our reps to respond to inbound communication (needs: clean inbox, provides historical context, etc.). We're a high-volume call center, and we get a ton of incoming SMS and email every day. We'd love a solution that lets us view all of that in one place — ideally Salesforce, as that's where our reps work, and we want to avoid needing them to switch between windows. Thanks!
Salesforce's Features
- Move deals faster by tracking customer information and interactions in one place
- Make more insightful decisions — faster, and from anywhere — with the most up-to-date information
- Drive customer engagement by automating and personalising your email marketing at scale
- Deliver exceptional social experiences by connecting them to marketing, sales, and service
- 24/7 customer support team to help all users from Small business to Enterprise
Salesforce Alternatives & Comparisons
What are some alternatives to Salesforce?
WordPress
The core software is built by hundreds of community volunteers, and when you’re ready for more there are thousands of plugins and themes available to transform your site into almost anything you can imagine. Over 60 million people have chosen WordPress to power the place on the web they call “home” — we’d love you to join the family.
Google AdSense
It is a program run by Google through which website publishers in the Google Network of content sites serve text, images, video, or interactive media advertisements that are targeted to the site content and audience.
Mailchimp
MailChimp helps you design email newsletters, share them on social networks, integrate with services you already use, and track your results. It's like your own personal publishing platform.
HubSpot
Attract, convert, close and delight customers with HubSpot’s complete set of marketing tools. HubSpot all-in-one marketing software helps more than 12,000 companies in 56 countries attract leads and convert them into customers.
Drupal
Drupal is an open source content management platform powering millions of websites and applications. It’s built, used, and supported by an active and diverse community of people around the world.
