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  5. HelpStack vs Helpshift vs SupportKit

HelpStack vs Helpshift vs SupportKit

OverviewComparisonAlternatives

Overview

HelpStack
HelpStack
Stacks1
Followers4
Votes0
GitHub Stars477
Forks69
Helpshift
Helpshift
Stacks17
Followers24
Votes22
SupportKit
SupportKit
Stacks10
Followers15
Votes0

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Detailed Comparison

HelpStack
HelpStack
Helpshift
Helpshift
SupportKit
SupportKit

HelpStack helps iOS developers to setup support interface for their customers to reach out and provide feedback. Being open-source, developers can customize the look and feel of the helpdesk within their app. Also, the iOS developers can easily collaborate to enhance its capabilities.

Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app.

SupportKit adds beautifully simple messaging to your app to keep your users engaged and coming back.

Embedded Knowledge Base articles, In app Customer support, Customization Support Interface
In-app Messaging;Bug Submission;Internationalized Knowledge Base;Web Support Portal--dedicated URL to serve as your website's Customer Service Center;FAQs--have a library of support solutions for your web and mobile Users;Canned Responses--easily submit pre-define responses in your Issue responses to Users;Email Support--use your Helpshift email address to have email inquiries appear into your Helpshift Admin Panel
Support for Slack, Zendesk, or Email.;Automatically send targeted messages to your users to kickstart conversations;Start a conversation in your app that's as fun as texting a friend
Statistics
GitHub Stars
477
GitHub Stars
-
GitHub Stars
-
GitHub Forks
69
GitHub Forks
-
GitHub Forks
-
Stacks
1
Stacks
17
Stacks
10
Followers
4
Followers
24
Followers
15
Votes
0
Votes
22
Votes
0
Pros & Cons
No community feedback yet
Pros
  • 4
    In-app feedback
  • 3
    Native mobile support
  • 3
    In-app messaging
  • 3
    Keeps my users in the app!
  • 3
    Email Support
No community feedback yet
Integrations
No integrations available
Unity
Unity
Cocos2D-X
Cocos2D-X
PhoneGap
PhoneGap
Slack
Slack
Zendesk
Zendesk

What are some alternatives to HelpStack, Helpshift, SupportKit?

Hipmob

Hipmob

Talk to mobile users inside your app. Used by m-commerce, SAAS and Subscription services, and mobile hardware companies to increase retention and in-app sales, and get fewer support tickets. Help users help themselves with in-app helpdesk, use live chat to answer questions immediately, and push notifications bring users back.

HelpSite

HelpSite

It is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business.

Cisco Emergency Responder

Cisco Emergency Responder

It assures that Cisco Unified Communications Manager will send emergency calls to the appropriate Public Safety Answering Point (PSAP) for the caller's location, and that the PSAP can identify the caller's location and return the call if necessary.

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