Lobe Chat vs Mandrill

Inbound Email- Set up inboxes for Mandrill to control. When they receive email, we’ll make an API call to your app with all the relevant information, so you don’t have to worry about what’s happening behind the scenes.;Webhooks Support- Create custom event notifications, keep track of new signups and unsubscribes in real-time, get a notice of every spam complaint so you can flag them in your database.;Rules Engine- Modify the content of email coming through Mandrill without having to involve developers. For example, you could tell Mandrill to take any email coming from confirmation@yourdomain.com, give it a new template, and add Google Analytics tracking.;Advanced Tagging and Reports- Generate custom reports based on the stats that matter to you. Add campaign tags like “confirmation email” and “mailing list,” and combine them with data Mandrill automatically tracks. Tagging allows you to graph sets of data like “bounce rate for confirmation emails to Gmail addresses.”;Meaningful Metrics- Observe trends and monitor delivery to see if you’re on track or if you need to make adjustments. Search by recipient or domain, sort sent email by bounces or rejections, and track opens and clicks.;Status Updates- Troubleshoot from wherever you are, and send status messages to recipients from Mandrill;Mobile Access- Your transactional email is generated at all hours. Mandrill is the only service with a mobile app, so you can monitor your performance even when you’re away from your desk.

Smooth conversation experience; Customizable agent roles; Plugin support & custom plugin development; Agent market; Visual recognition