OTRS Community Edition vs Zenaton
Overview
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CLI (Node.js)
Manual
Detailed Comparison
Developer framework to orchestrate multiple services and APIs into your software application using logic triggered by events and time. Build ETL processes, A/B testing, real-time alerts and personalized user experiences with custom logic. | It is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. With a fast implementation and easy customization to your needs it helps you reducing costs and increasing the efficiency and transparency of your business communication. |
Workflows as code - Write domain logic directly in your application code. Include loops, wait function, parallel and asynchronous executions;Background Jobs Manager - Dispatch asynchronous jobs with one line of code;Error Handling - Prevent failures by writing automatic retries or fallback logic. View error data in a central location. Resume, retry or kill processes from the dashboard;Real-Time Monitoring - Insights into overall processes and execution history;Scheduler - Launch jobs on a recurring/delayed schedule or on a specific date;Hosted orchestration engine - Zenaton manages the queuing, and storing of database states and then executes tasks on your workers | Support for MIME emails with attachments;
Automatic conversion of HTML into plain text messages (increased security for sensitive content and enables faster searching);
Incoming mail can be filtered and pre-processed with complex rules, e.g. for spam messages or Queue distribution;
Support for PGP and S/MIME standards for key/certificate management and email processing;
Automatic responses, configurable for every queue |
Statistics | |
GitHub Stars - | GitHub Stars 858 |
GitHub Forks - | GitHub Forks 451 |
Stacks 8 | Stacks 12 |
Followers 12 | Followers 15 |
Votes 12 | Votes 0 |
Pros & Cons | |
Pros
| No community feedback yet |
Integrations | |
| No integrations available | |
What are some alternatives to Zenaton, OTRS Community Edition?
Jira
Jira's secret sauce is the way it simplifies the complexities of software development into manageable units of work. Jira comes out-of-the-box with everything agile teams need to ship value to customers faster.
Airflow
Use Airflow to author workflows as directed acyclic graphs (DAGs) of tasks. The Airflow scheduler executes your tasks on an array of workers while following the specified dependencies. Rich command lines utilities makes performing complex surgeries on DAGs a snap. The rich user interface makes it easy to visualize pipelines running in production, monitor progress and troubleshoot issues when needed.
GitHub Actions
It makes it easy to automate all your software workflows, now with world-class CI/CD. Build, test, and deploy your code right from GitHub. Make code reviews, branch management, and issue triaging work the way you want.
Apache Beam
It implements batch and streaming data processing jobs that run on any execution engine. It executes pipelines on multiple execution environments.
Bugify
Bugify offers a simple way of managing issues for your projects.
Luigi
It is a Python module that helps you build complex pipelines of batch jobs. It handles dependency resolution, workflow management, visualization etc. It also comes with Hadoop support built in.
ZenTao
You can effortlessly stay on top of your product development, create and delegate tasks, test your software, customize, store and secure your documents and more.
Bugzilla
Bugzilla is a "Defect Tracking System" or "Bug-Tracking System". Defect Tracking Systems allow individual or groups of developers to keep track of outstanding bugs in their product effectively. Most commercial defect-tracking software vendors charge enormous licensing fees. Despite being "free", Bugzilla has many features its expensive counterparts lack.
Unito
Build and map powerful workflows across tools to save your team time. No coding required. Create rules to define what information flows between each of your tools, in minutes.
VersionOne
It is a formidable Agile management solution that is both comprehensive and versatile and developed for teams and projects of various scope and size. It is a compact platform that delivers outstanding performance in terms of managing and tracking multiple teams, tasks, and projects.
