Overview

RingCentral

Stacks85

Followers94

Votes1

Zoom

Stacks1.8K

Followers1.9K

Votes155

RingCentral vs Zoom: What are the differences?

## Key Differences between RingCentral and Zoom

RingCentral and Zoom are two popular communication platforms that offer a range of features to facilitate online meetings, collaboration, and communication. Here are some key differences between RingCentral and Zoom:

1. **Interface Design & User Experience**: RingCentral provides a more business-focused interface with features like messaging, video meetings, and phone calls integrated into one platform. On the other hand, Zoom offers a user-friendly and intuitive interface specifically tailored for online meetings and webinars, making it easier for users to navigate and use the platform effortlessly.

2. **Meeting Capacity & Participant Limit**: RingCentral allows up to 500 participants in a video meeting, whereas Zoom offers various plans with different participant limits ranging from 100 to 1000 participants. Depending on your organization's needs, the participant limit may play a crucial role in choosing between RingCentral and Zoom.

3. **Integration & Collaboration Tools**: RingCentral offers seamless integration with popular business applications like Microsoft Teams, Google Workspace, and Salesforce, making it easier for users to collaborate and work efficiently. In contrast, Zoom provides a wide range of collaboration tools like virtual backgrounds, breakout rooms, and polling features that enhance the overall meeting experience.

4. **Customer Support & Service Level Agreements (SLAs)**: RingCentral offers 24/7 customer support and robust SLAs for businesses, ensuring prompt resolution of any technical issues or concerns. Zoom also provides customer support but with varying response times based on the plan subscribed by the user, which may impact the overall user experience and satisfaction.

5. **Security & Privacy Features**: RingCentral emphasizes enterprise-grade security features like end-to-end encryption, data compliance certifications, and secure data centers to safeguard sensitive information shared during meetings. Zoom has faced several security-related controversies in the past but has since implemented enhanced security measures like encryption, password protection, and waiting rooms to address privacy concerns.

6. **Pricing & Subscription Plans**: RingCentral offers tiered pricing plans based on the size and needs of the organization, providing flexibility to choose the right plan according to the budget and requirements. In comparison, Zoom offers a range of subscription plans for individuals, small businesses, and enterprises, each with specific features and pricing options that cater to different user segments.

In Summary, RingCentral and Zoom differ in various aspects including interface design, meeting capacity, integration tools, customer support, security features, and pricing plans.

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Advice on RingCentral, Zoom

JutzMe

May 19, 2020

Decided

as many people say that you can only hold 30 to 10 people in one discord call if you were to make a server and add a chat or a VC you can hold up to 99 which is more than zoom and you can also use the text chat, general chat or anything else that you add and the best part you can hold pretty much infinite people I have personally seen servers with up to 100k people in it. One of the better parts is that you don't necessarily have to download it you can search it up on google and make an account it's as easy as that. Another thing is due to the original purpose of the website/app is that it's very customizable meaning that your students can customize heir profile pictures and names, but not to worry in a discord server you can have it where only you can change their nicknames so let's say things get too confusing or you want to be able to see who they really are you can just change it to their name. One last thing I will say is that you can have customizable ranks and so on so if you desire to split people into teams you can do so and with that, you can customize what they can do like give people ranks or de-rank them. Like I mentioned earlier about VC's you can also screen share and do videos so you can see their screen or their face.

320k views320k

Comments

Lisa

Mar 20, 2020

Needs advice

Hi, I am helping teachers in my kid's schools to set up distance learning and wanted to see what is better between Webex, Zoom, and Skype (although only putting this one in as most parents probably have it). The children are 8-9, so they won't be using it on their own and the parents have no experience using Webex or Zoom.

The main use will be for the teacher to explain what they will be covering in the week and enable some social interaction between the kids.

I need to be easy to use for about 20-25 people.

Thanks for your advice, Lisa

202k views202k

Comments

Mai

Aug 12, 2020

Needs adviceon

Discord

Zoom

I want to host an online Jeopardy game with less than 30 participants. During each round of the game, I'll stream some videos. The point is to gather friends together to play the Jeopardy game and watch random stuff. Please let me know if there's a more suitable platform other than Discord and Zoom. Thanks, everyone!

919k views919k

Comments

Detailed Comparison

RingCentral	Zoom
Since RingCentral is cloud based, you enjoy the freedom to connect and manage multiple locations, devices and workers within your cloud phone system. You can easily customize users, departments, and call handling rules. No matter where you, or the users, are. You only need a high-speed Internet connection and your phone system is ready to work lightning fast, anytime and anyplace. There’s no PBX hardware.	Zoom unifies cloud video conferencing, simple online meetings, and cross platform group chat into one easy-to-use platform. Our solution offers the best video, audio, and screen-sharing experience across Zoom Rooms, Windows, Mac, iOS, Android, and H.323/SIP room systems.
Cloud Phone; Meetings; Messaging; Security; Analytics	Join anywhere, on any device; Powerful meeting security; Unparalleled usability
Statistics
Stacks 85	Stacks 1.8K
Followers 94	Followers 1.9K
Votes 1	Votes 155
Pros & Cons
Pros 1 Powered by Zoom Cons 1 Lacking in Features 1 Uses an old version of Zoom Video Conferencing 1 Video Conferencing is very buggy 1 Very Limited Use (Free)	Pros 25 Web conferencing made easy 16 Remote control option 13 Draw on screen 12 Very reliable 11 In-meeting chat is pretty good Cons 20 Limited time if you are a basic member 14 Limited Storage 11 Hate how sharing your screen defaults to Full Screen 10 Quality isn't great (Free) 9 No cursor highlight on screenshare.
Integrations
Google Drive	Slack Okta Google Chrome Safari Firefox Microsoft 365 Gmail

What are some alternatives to RingCentral, Zoom?

Discord

Discord is a modern free voice & text chat app for groups of gamers. Our resilient Erlang backend running on the cloud has built in DDoS protection with automatic server failover.

Skype

Skype’s text, voice and video make it simple to share experiences with the people that matter to you, wherever they are.

Google Meet

It is the business-oriented version of Google's Hangouts platform and is suitable for businesses of all sizes. It allows users to dial in phone numbers to access meetings, thus enabling users with slow internet connection to call in.

Jitsi

Jitsi (acquired by 8x8) is a set of open-source projects that allows you to easily build and deploy secure videoconferencing solutions. At the heart of Jitsi are Jitsi Videobridge and Jitsi Meet, which let you have conferences on the internet, while other projects in the community enable other features such as audio, dial-in, recording, and simulcasting.

It is a cross-platform mobile messaging app for iPhone, BlackBerry, Android, Windows Phone and Nokia. It allows users to send text messages and voice messages, make voice and video calls, and share images, documents, user locations, and other media.

Webex

Collaborate with colleagues across your organization, or halfway across the planet. Meet online and share files, information, and expertise. Collaborate from wherever you are with Webex mobile apps for IPhone, iPad, Android, or Blackberry. If you can get online, you can work together.

Viber

It is a cross-platform instant messaging and voice over IP application provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms.

Jami

It is a free software for universal communication which respects freedoms and privacy of its users. Its main goal is to provide a communication framework and end-user applications to make audio or video calls, send text messages and make generic data transfers. It makes this possible via multiple paradigms: a modern decentralized approach using a DHT to find peers or classical centralized SIP as a soft-phone.

WebRTC

It is a free, open project that enables web browsers with Real-Time Communications (RTC) capabilities via simple JavaScript APIs. The WebRTC components have been optimized to best serve this purpose.

Aircall

Aircall is an app that you can install and setup in a few minutes. It lets you buy one or several phone numbers across the world, add teammates to your dashboard, and place & receive calls on your existing devices. Everything is managed inside the Aircall app.