WebEngage vs Zapier: What are the differences?
Developers describe WebEngage as "On-site Push Notifications, Targeted Surveys & Customer Feedback Management". WebEngage is a customer engagement Saas. It enables gathering of relevant customer data through feedback and survey. It also enables notification of services and discounts to the market. WebEngage offers solution for personalized real time marketing, customer insights, instantaneous feedback and personalized marketing . On the other hand, Zapier is detailed as "Automate tasks between other online services (services like Salesforce, Basecamp, Gmail, and 400+ more)". Zapier is for busy people who know their time is better spent selling, marketing, or coding. Instead of wasting valuable time coming up with complicated systems - you can use Zapier to automate the web services you and your team are already using on a daily basis.
WebEngage and Zapier are primarily classified as "Feedback Widget" and "Web Service Automation" tools respectively.
Some of the features offered by WebEngage are:
- Collect insights from visitors. Target questionnaires at specific audiences using our rule builder. Get real-time analytics and reports.
- Get up and running in seconds. Add power to your feedback form with custom fields and automatic screengrab features.
- Push messaging tool. Lets you display offers, discount codes, product launch announcements etc. to visitors. Real-time stats.
On the other hand, Zapier provides the following key features:
- A Zap is a blueprint for a task you want to do over and over. In words, a Zap looks like this: "When I get a new thing in A, do this other thing in B." The first part is the trigger and the second part is the action. An example is "When I get a new entry from a Wufoo form, create a new lead in Salesforce."
- You can pick what fields from the trigger service should go to the action service and you can use static text and custom fields too. For instance, you might say that the phone number from your Wufoo form should be the work phone of your new Salesforce lead.
- Zapier regularly checks your trigger for new data. When the Zap triggers, Zapier automatically performs your action for you. Continuing with the Wufoo scenario, say you receive five new entries. Zapier takes each one and makes a new lead in Salesforce, customized to the way you specified in your Zap.
