Alternatives to Threads logo

Alternatives to Threads

Runnable, Slack, Intercom, Freshchat, and Customer.io are the most popular alternatives and competitors to Threads.
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What is Threads and what are its top alternatives?

Threads is an extremely flexible and powerful way to engage customers by building workflows and sending triggered emails.
Threads is a tool in the Engagement/Lifecycle Marketing category of a tech stack.

Top Alternatives to Threads

  • Runnable
    Runnable

    Runnable saves time and frustration caused by development pipeline and the staging server by providing full-stack environments for every code branch, and any application. ...

  • Slack
    Slack

    Imagine all your team communication in one place, instantly searchable, available wherever you go. That’s Slack. All your messages. All your files. And everything from Twitter, Dropbox, Google Docs, Asana, Trello, GitHub and dozens of other services. All together. ...

  • Intercom
    Intercom

    Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email. ...

  • Freshchat
    Freshchat

    Freshchat is a modern messaging software built for teams who want to ace customer conversations—marketing, sales, or support. ...

  • Customer.io
    Customer.io

    Customer engagement platform for tech savvy marketers sending personalized, data-driven marketing, product, and transactional messages. Ideal for mid-market SaaS, FinTech, EdTech, mobile apps, marketplaces companies, and more. ...

  • Braze
    Braze

    Braze is a comprehensive customer engagement platform that powers relevant and memorable experiences between consumers and the brands they love. ...

  • Pimcore
    Pimcore

    It is a software vendor for free and open-source customer experience management, digital asset management, product information management, multi-channel publishing and e-commerce software. ...

  • AutopilotHQ
    AutopilotHQ

    Autopilot’s intuitive drag and drop Journey canvas allows you to send the right message, on the right channel, at the right time. Automate your marketing, send personalized messages, build workflow and process in Salesforce, and more. ...

Threads alternatives & related posts

Runnable logo

Runnable

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15
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Full-stack environments for every branch, and any application.
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PROS OF RUNNABLE
    Be the first to leave a pro
    CONS OF RUNNABLE
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      related Runnable posts

      Slack logo

      Slack

      96.9K
      75.6K
      6K
      Bring all your communication together in one place
      96.9K
      75.6K
      + 1
      6K
      PROS OF SLACK
      • 1.2K
        Easy to integrate with
      • 877
        Excellent interface on multiple platforms
      • 847
        Free
      • 694
        Mobile friendly
      • 690
        People really enjoy using it
      • 331
        Great integrations
      • 315
        Flexible notification preferences
      • 198
        Unlimited users
      • 184
        Strong search and data archiving
      • 155
        Multi domain switching support
      • 82
        Easy to use
      • 40
        Beautiful
      • 27
        Hubot support
      • 22
        Unread/read control
      • 21
        Slackbot
      • 19
        Permalink for each messages
      • 17
        Text snippet with highlighting
      • 15
        Quote message easily
      • 14
        Per-room notification
      • 13
        Awesome integration support
      • 12
        IRC gateway
      • 12
        Star for each message / attached files
      • 11
        Good communication within a team
      • 11
        Dropbox Integration
      • 10
        Jira Integration
      • 10
        Slick, search is great
      • 9
        New Relic Integration
      • 8
        Great communication tool
      • 8
        Asana Integration
      • 8
        Combine All Services Quickly
      • 7
        Awesomeness
      • 7
        This tool understands developers
      • 7
        Google Drive Integration
      • 7
        XMPP gateway
      • 6
        BitBucket integration
      • 6
        Twitter Integration
      • 6
        Google Docs Integration
      • 6
        Replaces email
      • 5
        Guest and Restricted user control
      • 5
        Jenkins Integration
      • 5
        GREAT Customer Support / Quick Response to Feedback
      • 4
        Gathers all my communications in one place
      • 4
        Clean UI
      • 4
        Excellent multi platform internal communication tool
      • 4
        Mention list view
      • 4
        GitHub integration
      • 3
        Perfect implementation of chat + integrations
      • 3
        Visual Studio Integration
      • 3
        Easy to start working with
      • 3
        Easy
      • 3
        Easy to add a reaction
      • 3
        Timely while non intrusive
      • 3
        Great on-boarding
      • 3
        Threaded chat
      • 2
        Markdown
      • 2
        Eases collaboration for geographically dispersed teams
      • 2
        Message Actions
      • 2
        Simplicity
      • 2
        So much better than email
      • 2
        It's basically an improved (although closed) IRC
      • 2
        Android app
      • 2
        Great Channel Customization
      • 2
        Intuitive, easy to use, great integrations
      • 2
        Great interface
      • 1
        API
      • 1
        Easy remote communication
      • 1
        Get less busy
      • 1
        Targetprocess integration
      • 1
        Great Support Team
      • 1
        Flexible and Accessible
      • 1
        Multi work-space support
      • 1
        Travis CI integration
      • 1
        It's the coolest IM ever
      • 1
        Dev communication Made Easy
      • 1
        Community
      • 1
        Integrates with just about everything
      • 1
        Great API
      • 1
        Very customizable
      • 1
        I was 666 star :D
      • 1
        Better User Experience
      • 1
        Finally with terrible "threading"—I miss Flowdock
      • 1
        Google
      • 1
        Archive Importing
      • 1
        Complete with plenty of Electron BLOAT
      • 1
        Slack
      • 0
        Easy to useL
      • 0
        Platforms
      CONS OF SLACK
      • 12
        Can be distracting depending on how you use it
      • 6
        Requires some management for large teams
      • 5
        Limit messages history
      • 4
        Too expensive
      • 4
        You don't really own your messages
      • 3
        Too many notifications by default

      related Slack posts

      Lucas Litton
      Founder & CEO at Macombey · | 24 upvotes · 152.6K views

      Sentry has been essential to our development approach. Nobody likes errors or apps that crash. We use Sentry heavily during Node.js and React development. Our developers are able to see error reports, crashes, user's browsers, and more, all in one place. Sentry also seamlessly integrates with Asana, Slack, and GitHub.

      See more
      Yonas Beshawred

      Using Screenhero via Slack was getting to be pretty horrible. Video and sound quality was often times pretty bad and worst of all the service just wasn't reliable. We all had high hopes when the acquisition went through but ultimately, the product just didn't live up to expectations. We ended up trying Zoom after I had heard about it from some friends at other companies. We noticed the video/sound quality was better, and more importantly it was super reliable. The Slack integration was awesome (just type /zoom and it starts a call)

      You can schedule recurring calls which is helpful. There's a G Suite (Google Calendar) integration which lets you add a Zoom call (w/dial in info + link to web/mobile) with the click of a button.

      Meeting recordings (video and audio) are really nice, you get recordings stored in the cloud on the higher tier plans. One of our engineers, Jerome, actually built a cool little Slack integration using the Slack API and Zoom API so that every time a recording is processed, a link gets posted to the "event-recordings" channel. The iOS app is great too!

      #WebAndVideoConferencing #videochat

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      Intercom logo

      Intercom

      6.1K
      2.7K
      600
      A fundamentally new way to communicate with your customers
      6.1K
      2.7K
      + 1
      600
      PROS OF INTERCOM
      • 167
        Know who your users are
      • 114
        Auto-messaging
      • 107
        In-app messaging as well as email
      • 88
        Customer support
      • 67
        Usage tracking
      • 18
        Great Blog
      • 11
        Organized engagement, great ui & service
      • 9
        Direct chat with customers on your site
      • 4
        Very helpful
      • 3
        Onboarding new users
      • 2
        Tirman
      • 2
        No Mac app
      • 2
        Free tier
      • 2
        Filter and segment users
      • 2
        Github integration
      • 2
        Very Useful
      CONS OF INTERCOM
      • 6
        Changes pricing model all the time

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      Kirill Shirinkin
      Cloud and DevOps Consultant at mkdev · | 12 upvotes · 653.6K views

      As a small startup we are very conscious about picking up the tools we use to run the project. After suffering with a mess of using at the same time Trello , Slack , Telegram and what not, we arrived at a small set of tools that cover all our current needs. For product management, file sharing, team communication etc we chose Basecamp and couldn't be more happy about it. For Customer Support and Sales Intercom works amazingly well. We are using MailChimp for email marketing since over 4 years and it still covers all our needs. Then on payment side combination of Stripe and Octobat helps us to process all the payments and generate compliant invoices. On techie side we use Rollbar and GitLab (for both code and CI). For corporate email we picked G Suite. That all costs us in total around 300$ a month, which is quite okay.

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      Priit Kaasik
      Engineering Lead at Katana MRP · | 7 upvotes · 158.7K views

      Sometimes #ad-blocking addons can cause a real headache when working with JavaScript apps. Onboarding assistants (Appcues + elevio ), chat (Intercom) and product usage insight (Hotjar) have all landed on their blacklists. I guess there is a perfectly good reason for this that I just don't know.

      In order to fix this, we had to set up our own content delivery service. We chose Amazon CloudFront and Amazon S3 to do the job because it has a good synergy with Heroku PaaS we are already using.

      See more
      Freshchat logo

      Freshchat

      334
      28
      0
      Turn visitors into leads and customers into happy users
      334
      28
      + 1
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      PROS OF FRESHCHAT
        Be the first to leave a pro
        CONS OF FRESHCHAT
          Be the first to leave a con

          related Freshchat posts

          Customer.io logo

          Customer.io

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          107
          33
          Customer engagement platform for sending automated emails, push, SMS, and more to engage and retain your audience.
          305
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          + 1
          33
          PROS OF CUSTOMER.IO
          • 16
            Behavior based emails
          • 11
            Transactional emails
          • 6
            Newsletter to user base
          CONS OF CUSTOMER.IO
            Be the first to leave a con

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            Braze logo

            Braze

            88
            74
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            Customer engagement platform
            88
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            + 1
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            PROS OF BRAZE
              Be the first to leave a pro
              CONS OF BRAZE
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                Yasmine de Aranda
                Chief Growth Officer at Huddol · | 6 upvotes · 131.5K views

                Hi there, we are a seed-stage startup in the personal development space. I am looking at building the marketing stack tool to have an accurate view of the user experience from acquisition through to adoption and retention for our upcoming React Native Mobile app. We qualify for the startup program of Segment and Mixpanel, which seems like a good option to get rolling and scale for free to learn how our current 60K free members will interact in the new subscription-based platform. I was considering AppsFlyer for attribution, and I am now looking at an affordable yet scalable Mobile Marketing tool vs. building in-house. Braze looks great, so does Leanplum, but the price points are 30K to start, which we can't do. I looked at OneSignal, but it doesn't have user flow visualization. I am now looking into Urban Airship and Iterable. Any advice would be much appreciated!

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                Pimcore logo

                Pimcore

                69
                48
                7
                The premier Open-Source Multi-Channel Experience and Engagement Management Platform
                69
                48
                + 1
                7
                PROS OF PIMCORE
                • 1
                  Easy Catalogue Management
                • 1
                  Flexible
                • 1
                  Easy Digital Assets Management
                • 1
                  Master Data Management
                • 1
                  Easy Product Management
                • 1
                  Agile
                • 1
                  Open Source
                CONS OF PIMCORE
                • 0
                  Fast

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                AutopilotHQ logo

                AutopilotHQ

                63
                44
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                Drag and drop UI for lifecycle marketing with Twilio, Lob, Segment, Slack, and Salesforce integration
                63
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                + 1
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                PROS OF AUTOPILOTHQ
                  Be the first to leave a pro
                  CONS OF AUTOPILOTHQ
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                    related AutopilotHQ posts

                    Julien DeFrance
                    Principal Software Engineer at Tophatter · | 3 upvotes · 42.7K views

                    Achieving #MarketingAutomation using AutopilotHQ

                    Some of the key aspects evaluated here: - Ability to integrate with Segment or Zapier - Being multi-channel (Not just Email automation) - Dozens of integrations and capabilities: SFDC, In app messages, SMS, Push Notifications, Direct Mail, Segment Events... - Allowing teams to operate outside of engineering dependencies - Segmentation against user attributes / user traits - Static or Dynamic segments - Concept of user journeys - And more

                    Combined with Segment and its own sets of integrations and capabilities, AutopilotHQ ended up being a very powerful tool for Product Marketing to use at SmartZip.

                    Couple of years later, there certainly were some overlap with the features offered by Intercom 's engagement module , but our team kept on using this tool given the greater range of functionality / capabilities.

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