How Algolia Reduces Latency For 21B Searches Per Month

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Algolia
Developer-friendly hosted search service. API clients for all major frameworks and languages. REST, JSON & detailed documentation.

By Josh Dzielak, Developer Advocate at Algolia.


Algolia Paris meeting room


Algolia helps developers build search. At the core of Algolia is a built-from-scratch search engine exposed via a JSON API. In February 2017, we processed 21 billion queries and 27 billion indexing operations for 8,000+ live integrations. Some more numbers:

  • Query volume: 1B/day peak, 750M/day average (13K/s during peak hours)
  • Indexing operations: 10B/day peak, 1B/day average (spikes can be over 1M/s)
  • Number of API servers: 800+
  • Total memory in production: 64TB
  • Total I/O per day: 3.9PB
  • Total SSD storage capacity: 566TB

We’ve written about our stack before and are big fans of StackShare and the community here. In this post we‘ll look at how our stack is designed from the ground up to reduce latency and the tools we use to monitor latency in production.

I’m Josh and I’m a Developer Advocate at Algolia, formerly the VP Engineering at Keen IO. Being a developer advocate is pretty cool. I get to code, write and speak. I also get to converse daily with developers using Algolia.

Frequently, I get asked what Algolia’s API tech stack looks like. Many people are surprised when I tell them:

  1. The Algolia search engine is written in C++ and runs inside of nginx. All searches start and finish inside of our nginx module.

  2. API clients connect directly to the nginx host where the search happens. There are no load balancers or network hops.

  3. Algolia runs on hand-picked bare metal. We use high-frequency CPUs like the 3.9Ghz Intel Xeon E5–1650v4 and load machines with 256GB of RAM.

  4. Algolia uses a hybrid-tenancy model. Some clusters are shared between customers and some are dedicated, so we can use hardware efficiently while providing full isolation to customers who need it.

  5. Algolia doesn’t use AWS or any cloud-based hosting for the API. We have our own servers spanning 47 datacenters in 15 global regions.


Algolia architecture diagram


Why this infrastructure?

The primary design goal for our stack is to aggressively reduce latency. For the kinds of searches that Algolia powers—suited to demanding consumers who are used to Google, Amazon and Facebook—latency is a UX killer. Search-as-you-type experiences, which have become the norm since Google announced instant search in 2011, have demanding requirements. Any more than 100ms from end-to-end can be perceived as sluggish, glitchy and distracting. But at 50ms or less the experience feels magical. We prefer magic.

Monitoring

Our monitoring stack helps us keep an eye on latency across all of our clusters. We use Wavefront to collect metrics from every machine. We like Wavefront because it’s simple to integrate (we have it plugged in to StatsD and collectd), provides good dashboards, and has integrated alerting.

We use PagerDuty to fire alerts for abnormalities like CPU depletion, resource exhaustion and long-running indexing jobs. For non-urgent alerts, like single process crashes, we dump and collect the core for further investigation. If the same non-urgent alert repeats more than a set number of times, we do trigger a PagerDuty alert. We keep only the last 5 core dumps to avoid filling up the disk.

When a query takes more than 1 second we send an alert into Slack. From there, someone on our Core Engineering Squad will investigate. On a typical day, we might see as few as 1 or even 0 of these, so Slack has been a good fit.

Probes

We have probes in 45 locations around the world to measure the latency and the availability of our production clusters. We host the probes with 12 different providers, not necessarily the same as where our API servers are. The results from these probes are publicly visible at status.algolia.com. We use a custom internal API to aggregate the large amount of data that probes fetch from each cluster and turn it into a single value per region.


Algolia probes


Downed Machines

Downed machines are detected within 30 seconds by a custom Ruby application. Once a machine is detected to be down, we push a DNS change to take it out of the cluster. The upper bound of propagation for that change is 2 minutes (DNS TTL). During this time, API clients implement their internal retry strategy to connect to healthy machines in the cluster, so there is no customer impact.

Debugging Slow Queries

When a query takes abnormally long - more than 1 second - we dump everything about it to a file. We keep everything we need to rerun it including the application ID, index name and all query parameters. High-level profiling information is also stored - with it, we can figure out where time is spent in the heaviest 10% of query processing. A syscall called getrusage analyzes resource utilization of the calling process and its children.

For the kernel, we record the number of major page faults (ru_majflt), number of block inputs, number of context switches, elapsed wall clock time (using gettimeofday, so that we don’t skip counting time on a blocking I/O like a major page fault since we’re using memory mapped files) and a variety of other statistics that help us determine the root cause.

With data in hand, the investigation proceeds in this order:

  1. The hardware
  2. The software
  3. Operating system and production environment

Hardware

The easiest problem to detect is a hardware issue. We see burned SSDs, broken memory modules and overheated CPUs. We automate the reporting of the most common failures like SSDs by alerting on S.M.A.R.T. data. For infrequent errors, we might need to run a suite of specific tools to narrow down the root cause, like mbw for uncovering memory bandwidth issues. And of course, there is always syslog which logs most hardware failures.

Individual machine failures will not have a customer impact because each cluster has 3 machines. Where it’s possible in a given geographical region, each machine is located in a different datacenter and attached to a different network provider. This provides further insulation from network or datacenter loss.

Software

We have some close-to-zero cost profiling information obtained from the getrusage syscall. Sometimes that’s enough to diagnose an issue with the engine code. If not, we need to look to profiling. We can’t run a profiler in production for performance reasons, but we can do this after the fact.

An external binary is attached to a profiler, containing exactly the same code as the module running inside of nginx. The profiler uses information obtained by google-perftools, a very accurate stack-sampling profiler, to simulate the exact conditions of the production machine.

OS / Environment

If we can rule out hardware and software failure, the problem might have been with the operating environment at that point in time. That means analyzing system-wide data in the hope of discovering an anomaly.

Once we discovered that defragmentation of huge pages in the kernel could block our process for several hundred milliseconds. This defragmentation isn’t necessary because we keep large memory pools like nginx. Now we make sure it doesn’t happen, to the benefit of more consistent latency for all of our customers.

Deployment

Every Algolia application runs on a cluster of 3 machines for redundancy and increased throughput. Each indexing operation is replicated across the machines using a durable queue.

Clusters can be mirrored to other global regions across Algolia’s Distributed Search Network (DSN). Global coverage is critical for delivering low latency to users coming from different continents. You can think of DSN like a CDN without caching - every query is running against a live, up-to-date copy of the index.

Early Detection

When we release a new version of the code that powers the API, we do it in an incremental, cluster-aware way so we can rollback immediately if something goes wrong.

Automated by a set of custom deployment scripts, the order of the rolling deploy looks like this:

  • Testing machines
  • Staging machines
  • ⅓ of production machines
  • Another ⅓ of production machines
  • The final ⅓ of production machines

First, we test the new code with unit tests and functional tests on a host that with an exact production configuration. During the API deployment process we use a custom set of scripts to run the tests, but in other areas of our stack we’re using Travis CI.

One thing we guard against is a network issue that produces a split-brain partition during a rolling deployment. Our deployment strategy considers every new version as unstable until it has consensus from every server, and it will continue to retry the deploy until the network partition heals.

Before deployment begins, another process has encrypted our binaries and uploaded them to an S3 bucket. The S3 bucket sits behind CloudFlare to make downloading the binaries fast from anywhere.

We use a custom shell script to do deployments. The script launches the new binaries and then checks to make sure that the new process is running. If it’s not, the script assumes that something has gone wrong and automatically rolls back to the previous version. Even if the previous version also can’t come up, we still won’t have a customer impact while we troubleshoot because the other machines in the cluster can still service requests.

Scaling

For a search engine, there are two basic dimensions of scaling:

  • Search capacity - how many searches can be performed?
  • Storage capacity - how many records can the index hold?

To increase your search capacity with Algolia, you can replicate your data to additional clusters using the point-and-click DSN feature. Once a new DSN cluster is provisioned and brought up-to-date with data, it will automatically begin to process queries.

Scaling storage capacity is a bit more complicated.

Multiple Clusters

Today, Algolia customers who cannot fit on one cluster need to provision a separate cluster and create logic at the application layer to balance between them. This is often needed by SaaS companies who have customers growing at different rates, and sometimes one customer can be 10x or 100x compared to the others, so you need to move that customer to somewhere they can fit.

Soon we’ll be releasing a feature that takes this complexity behind the API. Algolia will automatically balance data a customer’s available clusters based on a few key pieces of information. The way it works is similar to sharding but without the limitation of shards being pinned to a specific node. Shards can be moved between clusters dynamically. This avoids a very serious problem encountered by many search engines - if the original shard key guess was wrong, the entire cluster will have to be rebuilt down the road.

Collaboration

Our humans and our bots congregate on Slack. Last year we had some growing pains, but now we have a prefix-based naming convention that works pretty well. Our channels are named #team-engineering, #help-engineering, #notif-github, etc.. The #team- channels are for members of a team, #help- channels are for getting help from a team, and #notif- channels are for collecting automatic notifications.


Algolia Zoom Room


It would be hard to count the number of Zoom meetings we have on a given day. Our two main offices are in Paris and San Francisco, making 7am-10am PST the busiest time of day for video calls. We now have dedicated "Zoom Rooms" with iPads, high-resolution cameras and big TVs that make the experience really smooth. With new offices in New York and Atlanta, Zoom will become an even more important part of our collaboration stack which also includes Github, Trello and Asana.

Team

When you're an API, performance and scalability are customer-facing features. The work that our engineers do directly affects the 15,000+ developers that rely on our API. Being developers ourselves, we’re very passionate about open source and staying active with our community.


Algolia values


We’re hiring! Come help us make building search a rewarding experience. Algolia teammates come from a diverse range of backgrounds and 15 different countries. Our values are Care, Humility, Trust, Candor and Grit. Employees are encouraged to travel to different offices - Paris, San Francisco, or now Atlanta - at least once a year, to build strong personal connections inside of the company.

See our open positions on StackShare.

Questions about our stack? We love to talk tech. Comment below or ask us on our Discourse forum.

Thanks to Julien Lemoine, Adam Surak, Rémy-Christophe Schermesser, Jason Harris and Raphael Terrier for their much-appreciated help on this post.

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Algolia
Developer-friendly hosted search service. API clients for all major frameworks and languages. REST, JSON & detailed documentation.
VP of Field Engineering
Paris | San Francisco | New York
We are looking for a VP of Field Engineering to join our team and lead the technical customer facing teams across Algolia. This is a new role within Algolia, and the person coming in will be responsible for leading and growing amongst others our Solutions Engineer, Expert Services and Customer Success teams in the US and EMEA (30+ people today). As a member of the global revenue leadership team you will play a pivotal role in supporting our sales efforts, our customers’ implementations and the adoption of our solutions. Our ideal candidate is an experienced leader with program development experience, great communication skills, technically proficient at a code or architectural level, and who has a transparent and consistent approach to managing teams that match our values of Candor, Grit, Care, Trust and Humility.
  • Reporting in to our VP of Revenue, you will design and execute a global plan to develop world class Solutions Engineer, Expert Services and Customer Success teams
  • Lead our Solutions Engineering team, who provides pre sales support to our regional SMB, Mid Market and Enterprise sales teams. This team also provides technical consulting on the solutions they design in order to drive adoption, retention and up sell / cross sell
  • Lead our Expert Services team to supplement our customer developer capabilities and provide expert knowledge to implement our customers requirements in conjunction with driving the growth of a partners ecosystem
  • Lead our customer success team to ensure successful implementations, adoption of our solutions, retention and growth
  • Establish strong relationship and collaboration with Product and Engineering teams to  leverage all our customer knowledge from the field while building and improving features
  • Provide technical leadership with a thorough knowledge of Algolias products, customer applications and use cases
  • Implement best practices and data driven programs to improve results including win rates, sales cycle, product adoption  as well as the efficiency of our revenue support functions
  • Provide regular updates on market and customer requirements around our execution, products, services and operations
  • 5+ years experience building and leading high performing technical customer facing teams (preferably global)
  • Solid technical experience, preferably as a developer (CS or other technical degree)
  • Solid commercial and financial skills
  • Excellent communication and presentation skills (able to communicate with confidence at the CxO level)
  • You encourage a healthy work environment that is both supportive and challenging
  • Willingness to travel (up to 25% of your time)
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    Open jobs at Algolia
    Customer Solutions Engineer - iOS Expert
    san francisco
    Algolia is a developer-friendly hosted search service. API clients are available for all major frameworks, platforms and languages. REST, JSON & detailed documentation FTW.
    iOS Engineer
    Paris
    We're looking for our first iOS software Engineer to join our quickly growing engineering team and help us fundamentally change the way developers are implementing search. Your goal is to design, architecture & implement libraries to ease the integration of Algolia on iOS. We want you to build state of the art components willing to be used by millions of mobile users. Are you a resilient problem solver who isn't afraid to think outside the box and get their hands dirty? We expect you to take ownership and be able to execute without defined processes and implicit direction. We're looking for candidates who raise the level of our teams. You should value and practice transparency, have the humility to accept your weaknesses and continuously strive to improve both personally and professionally. Are you ready for the challenge?
    JavaScript Engineer
    Paris
    Algolia was built to help users deliver an intuitive search-as-you-type experience on their websites and mobile apps. We provide a search API used by thousands of customers in more than 100 countries. Billions of search queries are answered every month thanks to the code we push every day into production. We're looking for an experienced JavaScript engineer to help us build the tools and libraries that will reinforce Algolia as the go-to solution for every search focused UI. Are you an open-source JavaScript aficionado ready to help our users code a search UI in ten minutes? Do you understand the challenges between API design and implementation? If so, we want to hear from you! This is an opportunity for someone to help design and make an immense impact at a fast growing company. We're looking for candidates who raise the level of our teams. You should value and practice transparency, have the humility to accept your weaknesses and continuously strive to improve both personally and professionally. Are you ready for the challenge?
    PHP Full-Stack Engineer
    Paris
    We're looking for a PHP Full-Stack Engineer to join our quickly growing team and help us fundamentally change the way developers are implementing search. Your goal is to design, architecture & implement integrations of Algolia into various frameworks & platforms. We want you to build state of the art libraries used by millions of users using our search engine. You should be comfortable with autonomy and ownership of large areas of the product. We're looking for resilient learners and builders who aren't afraid to get their hands dirty and want to understand the ins and outs of selling to a tech audience. If you know your strengths, have the humility to accept and work on your weaknesses and continuously strive to improve both personally and professionally, we would love to hear from you! 
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