Why developers like PagerDuty

What is PagerDuty?

PagerDuty is an alarm aggregation and dispatching service for system administrators and support teams. It collects alerts from your monitoring tools, gives you an overall view of all of your monitoring alarms, and alerts an on duty engineer if there's a problem.

PagerDuty is a tool in the Monitoring Aggregation category of a tech stack.

Explore PagerDuty's Story

Who uses PagerDuty?

Companies

461 companies reportedly use PagerDuty in their tech stacks, including Slack, Stripe, and GitHub.

Slack

Stripe

GitHub

Glovo

Stack Overflow

Coursera

Mollie

Square

Intuit

Developers

482 developers on StackShare have stated that they use PagerDuty.

Atlassian

TARDIS

Stream's Stack

Personal Tech Stack

Flagship Promotions

ESET Southern Africa

Packages Used

Crankcase.io

Kapow

PagerDuty Integrations

Slack, Postman, Jira, Microsoft Azure, and Ansible are some of the popular tools that integrate with PagerDuty. Here's a list of all 163 tools that integrate with PagerDuty.

Slack

Postman

Jira

Microsoft Azure

Ansible

New Relic

Sentry

Amazon CloudWatch

Logstash

Pros of PagerDuty

Just works

Easy configuration

Awesome alerting hub

Fantastic Alert aggregation and on call management

User-customizable alerting modes

Awesome tool for alerting and monitoring. Love it

Most reliable out of the three and it isn't even close

Decisions about PagerDuty

Here are some stack decisions, common use cases and reviews by companies and developers who chose PagerDuty in their tech stack.

Seshagiri Sriram

Jun 27, 2022 | 4 upvotes · 14.9K views

Shared insights

Google Cloud Platform

Microsoft Azure

Datadog

AppDynamics

We are evaluating an APM tool and would like to select between AppDynamics or Datadog. Our applications are largely hosted on Microsoft Azure but we would keep the option to move to AWS or Google Cloud Platform in the future.

In addition to core Azure services, we will be hosting other components - including MongoDB, Keycloak, PagerDuty, etc. Our applications are largely C# and React-based using frontend for Backend patterns and Azure API gateway. In addition, there are close to 50+ external services integrated using both REST and SOAP.

Michael Aldridge

Systems Engineer at BetterHelp · Apr 8, 2020 | 4 upvotes · 59.9K views

Shared insights

Squadcast

PagerDuty

I'm currently on PagerDuty, but I'm about to add enough users to go out of the starter tier, which will dramatically increase my license cost. PagerDuty is, in my experience, quite clunky, and I'm looking for alternatives. Squadcast is one I've found, and another is xMatters. Between the three, I'm currently leaning towards xMatters, but I'd like to know what people suggest.

See all decisions

Blog Posts

Update: How CircleCI Processes Over 30 Million Builds Per Mont...

Jul 23 2019 at 10:44PM

CircleCI

+32

5490

How Mixmax Uses Node and Go to Process 250M Events a day

Jul 1 2019 at 11:22PM

Mixmax

+12

2810

How SendGrid Scaled to 40 Billion Emails Per Month

Jun 26 2018 at 3:26AM

Twilio SendGrid

+10

9688

How Raygun Processes Millions of Error Events Per Second

May 17 2018 at 1:38AM

Raygun

+22

8512

How Sentry Receives 20 Billion Events Per Month While Preparin...

Nov 8 2017 at 5:09PM

Sentry

+31

35699

How Stitch Consolidates A Billion Records Per Day

Sep 28 2017 at 4:58AM

Stitch

+22

13886

How CircleCI Processes 4.5 Million Builds Per Month

Jul 13 2017 at 9:32AM

CircleCI

+34

41892

How Algolia Reduces Latency For 21B Searches Per Month

Mar 30 2017 at 7:06AM

Algolia

+15

20621

PagerDuty's Features

Alerting that works (and wakes you up)- When your systems go down, PagerDuty will wake you up. You choose how you want to be alerted - via phone, SMS or email, to multiple numbers, with retries.
Integrate all your existing monitoring tools- PagerDuty works great with almost all monitoring tools including: Nagios (and Icinga), Keynote, New Relic, Pingdom, Circonus, Red Gate SQL Monitor, Server Density, Zenoss, Monit, Munin, SolarWinds and many others. If it can send email, it will work with PagerDuty.
Native apps with push notifications- iOS and Android native apps with push notifications and a cross-platform mobile website ensure you can respond to alerts wherever you are, even on the go.
On-call duty scheduling- Easily set up schedules to fairly share on-call duty responsibilities with your team.
Automatic escalation of alerts- If you're paged but don't respond in time, the alert is auto-escalated to a team member. Ensures nothing slips through the cracks - ever.
Reliable, distributed architecture- PagerDuty's infrastructure is fully replicated in multiple data centers, with fast failover when problems occur.
Works internationally (Yes, really!)- Phone alerts can be delivered to over 170 countries and territories
SMS alerts are available virtually world-wide. (Is my country included?)

PagerDuty Alternatives & Comparisons

What are some alternatives to PagerDuty?

LightStep

It diagnoses anomalies and slowdowns, spanning mobile, monoliths, and micro services: best-in-class observability, at scale, for modern applications.

OpsGenie

OpsGenie is a cloud-based service for dev & ops teams, providing reliable alerts, on-call schedule management, and escalations. OpsGenie integrates with monitoring tools & services and ensures that the right people are at the right time.

VictorOps

VictorOps is a real-time incident management platform that combines the power of people and data to embolden DevOps teams so they can handle incidents as they occur and prepare for the next one.

New Relic

The world’s best software and DevOps teams rely on New Relic to move faster, make better decisions and create best-in-class digital experiences. If you run software, you need to run New Relic. More than 50% of the Fortune 100 do too.

Bigpanda

Bigpanda helps you manage and respond to ops incidents faster. All your alerts: organized, assignable, trackable, snoozeable, and updated in real-time.

See all alternatives

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