OpsGenie vs PagerDuty

OpsGenie
OpsGenie

83
51
+ 1
18
PagerDuty
PagerDuty

591
303
+ 1
117
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OpsGenie vs PagerDuty: What are the differences?

OpsGenie: Alerting and On-Call Management for Dev&Ops Teams. OpsGenie is a cloud-based service for dev & ops teams, providing reliable alerts, on-call schedule management, and escalations. OpsGenie integrates with monitoring tools & services and ensures that the right people are at the right time; PagerDuty: Incident management with powerful visibility, reliable alerting, and improved collaboration. PagerDuty is an alarm aggregation and dispatching service for system administrators and support teams. It collects alerts from your monitoring tools, gives you an overall view of all of your monitoring alarms, and alerts an on duty engineer if there's a problem.

OpsGenie and PagerDuty can be categorized as "Monitoring Aggregation" tools.

Some of the features offered by OpsGenie are:

  • Forward IT alerts to OpsGenie
  • Get notified via email, SMS, mobile push and phone calls
  • View alerts using mobile apps

On the other hand, PagerDuty provides the following key features:

  • Alerting that works (and wakes you up)- When your systems go down, PagerDuty will wake you up. You choose how you want to be alerted - via phone, SMS or email, to multiple numbers, with retries.
  • Integrate all your existing monitoring tools- PagerDuty works great with almost all monitoring tools including: Nagios (and Icinga), Keynote, New Relic, Pingdom, Circonus, Red Gate SQL Monitor, Server Density, Zenoss, Monit, Munin, SolarWinds and many others. If it can send email, it will work with PagerDuty.
  • Native apps with push notifications- iOS and Android native apps with push notifications and a cross-platform mobile website ensure you can respond to alerts wherever you are, even on the go.

"Two-way slack integration" is the primary reason why developers consider OpsGenie over the competitors, whereas "Just works" was stated as the key factor in picking PagerDuty.

Slack, Stack Exchange, and Stripe are some of the popular companies that use PagerDuty, whereas OpsGenie is used by OpenGov, PedidosYa, and MercadoLibre. PagerDuty has a broader approval, being mentioned in 303 company stacks & 47 developers stacks; compared to OpsGenie, which is listed in 36 company stacks and 7 developer stacks.

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What is OpsGenie?

OpsGenie is a cloud-based service for dev & ops teams, providing reliable alerts, on-call schedule management, and escalations. OpsGenie integrates with monitoring tools & services and ensures that the right people are at the right time.

What is PagerDuty?

PagerDuty is an alarm aggregation and dispatching service for system administrators and support teams. It collects alerts from your monitoring tools, gives you an overall view of all of your monitoring alarms, and alerts an on duty engineer if there's a problem.

Want advice about which of these to choose?Ask the StackShare community!

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    What are some alternatives to OpsGenie and PagerDuty?
    VictorOps
    VictorOps is a real-time incident management platform that combines the power of people and data to embolden DevOps teams so they can handle incidents as they occur and prepare for the next one.
    Healthchecks.io
    Healthchecks.io is a monitoring service for your cron jobs, background services and scheduled tasks. It works by listening for HTTP "pings" from your services. You can set up various alert methods: email, Slack, Telegram, PagerDuty, etc.
    Bigpanda
    Bigpanda helps you manage and respond to ops incidents faster. All your alerts: organized, assignable, trackable, snoozeable, and updated in real-time.
    Cronitor
    Monitoring systems are often complex and require a strong sysadmin background to properly configure and maintain. Cronitor replaces all this with a simple service that anyone can set up. Receive email/sms notifications if your jobs don't run, run too slow, or finish too quickly.
    See all alternatives
    Decisions about OpsGenie and PagerDuty
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    Reviews of OpsGenie and PagerDuty
    Avatar of fernando-cloudster
    Cloud Operations Manager at Cloudster
    Review ofPagerDutyPagerDuty

    Pagerduty integrates with pretty much everything, and for the ones it doesn't its easy to get it done!

    How developers use OpsGenie and PagerDuty
    Avatar of Refractal
    Refractal uses PagerDutyPagerDuty

    whistles If there's something weird, in your infrastructure, who you gonna call?

    DevOps-Buste.. You get the idea. PagerDuty is great for quickly notifying us when things go pearshaped.

    Avatar of Clever
    Clever uses PagerDutyPagerDuty

    Luckily we don't end up actually using this much, but we couldn't live without it.

    Avatar of Thomas Zickell
    Thomas Zickell uses PagerDutyPagerDuty

    alerts me to any issues and blends well with other tools for uptime monitoring

    Avatar of Tom Staijen
    Tom Staijen uses OpsGenieOpsGenie

    Connect monitoring alerts to teams, schedules and phones.

    Avatar of Roy Olsen
    Roy Olsen uses PagerDutyPagerDuty

    Notification aggregation and escalation.

    Avatar of Tongliang Liu
    Tongliang Liu uses PagerDutyPagerDuty

    We use it in Netflix.

    How much does OpsGenie cost?
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