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PagerDuty vs LightStep: What are the differences?
What is PagerDuty? Incident management with powerful visibility, reliable alerting, and improved collaboration. PagerDuty is an alarm aggregation and dispatching service for system administrators and support teams. It collects alerts from your monitoring tools, gives you an overall view of all of your monitoring alarms, and alerts an on duty engineer if there's a problem.
What is LightStep? A fast way for developers and DevOps to adopt best-of-breed distributed tracing. It diagnoses anomalies and slowdowns, spanning mobile, monoliths, and micro services: best-in-class observability, at scale, for modern applications.
PagerDuty and LightStep are primarily classified as "Monitoring Aggregation" and "Performance Monitoring" tools respectively.
Some of the features offered by PagerDuty are:
- Alerting that works (and wakes you up)- When your systems go down, PagerDuty will wake you up. You choose how you want to be alerted - via phone, SMS or email, to multiple numbers, with retries.
- Integrate all your existing monitoring tools- PagerDuty works great with almost all monitoring tools including: Nagios (and Icinga), Keynote, New Relic, Pingdom, Circonus, Red Gate SQL Monitor, Server Density, Zenoss, Monit, Munin, SolarWinds and many others. If it can send email, it will work with PagerDuty.
- Native apps with push notifications- iOS and Android native apps with push notifications and a cross-platform mobile website ensure you can respond to alerts wherever you are, even on the go.
On the other hand, LightStep provides the following key features:
- ANALYZE EVERY TRANSACTION
- MEASURE PERFORMANCE WHERE IT MATTERS MOST
- PINPOINT THE ROOT CAUSE
"Just works" is the top reason why over 53 developers like PagerDuty, while over 2 developers mention "Powerful UI" as the leading cause for choosing LightStep.
According to the StackShare community, PagerDuty has a broader approval, being mentioned in 453 company stacks & 453 developers stacks; compared to LightStep, which is listed in 5 company stacks and 21 developer stacks.
Pros of LightStep
- Powerful UI3
- Easy setup3
- Observability End-to-End3
- Great Value3
- Fast RCA3
Pros of PagerDuty
- Just works55
- Easy configuration23
- Awesome alerting hub14
- Fantastic Alert aggregation and on call management11
- User-customizable alerting modes9
- Awesome tool for alerting and monitoring. Love it4
- Most reliable out of the three and it isn't even close3
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Cons of LightStep
Cons of PagerDuty
- Expensive7
- Ugly UI3
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What is LightStep?
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