PagerDuty vs Pingdom

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PagerDuty

981
660
+ 1
119
Pingdom

2.4K
1.4K
+ 1
579
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PagerDuty vs Pingdom: What are the differences?

Developers describe PagerDuty as "Incident management with powerful visibility, reliable alerting, and improved collaboration". PagerDuty is an alarm aggregation and dispatching service for system administrators and support teams. It collects alerts from your monitoring tools, gives you an overall view of all of your monitoring alarms, and alerts an on duty engineer if there's a problem. On the other hand, Pingdom is detailed as "Uptime and performance monitoring made easy". Pingdom is an uptime monitoring service. When problems happen with a site that Pingdom monitors, it immediately alerts the owner so the problem can be taken care of.

PagerDuty belongs to "Monitoring Aggregation" category of the tech stack, while Pingdom can be primarily classified under "Website Monitoring".

Some of the features offered by PagerDuty are:

  • Alerting that works (and wakes you up)- When your systems go down, PagerDuty will wake you up. You choose how you want to be alerted - via phone, SMS or email, to multiple numbers, with retries.
  • Integrate all your existing monitoring tools- PagerDuty works great with almost all monitoring tools including: Nagios (and Icinga), Keynote, New Relic, Pingdom, Circonus, Red Gate SQL Monitor, Server Density, Zenoss, Monit, Munin, SolarWinds and many others. If it can send email, it will work with PagerDuty.
  • Native apps with push notifications- iOS and Android native apps with push notifications and a cross-platform mobile website ensure you can respond to alerts wherever you are, even on the go.

On the other hand, Pingdom provides the following key features:

  • Uptime & Response time reports
  • Multi-step transaction monitoring
  • Email, text & twitter alerts

"Just works" is the top reason why over 51 developers like PagerDuty, while over 224 developers mention "Simple and reliable" as the leading cause for choosing Pingdom.

According to the StackShare community, Pingdom has a broader approval, being mentioned in 864 company stacks & 219 developers stacks; compared to PagerDuty, which is listed in 303 company stacks and 47 developer stacks.

Advice on PagerDuty and Pingdom
Michael Aldridge
Systems Engineer at BetterHelp · | 4 upvotes · 56.9K views
Needs advice
on
PagerDutyPagerDuty
and
SquadcastSquadcast

I'm currently on PagerDuty, but I'm about to add enough users to go out of the starter tier, which will dramatically increase my license cost. PagerDuty is, in my experience, quite clunky, and I'm looking for alternatives. Squadcast is one I've found, and another is xMatters. Between the three, I'm currently leaning towards xMatters, but I'd like to know what people suggest.

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Replies (2)
Chris Riley
Software Architect at Fixate IO · | 3 upvotes · 24.6K views
Recommends
VictorOpsVictorOps

Disclosure I work at Splunk and VictorOps is a Splunk product. But I would suggest in addition to trying the others adding VO to your list. It's important to note that some of the tools are designed as Incident Response tools, others started as mass notification tools. For on-call stick to those designed for incident response.

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Piyush Shrivastava
FrontEndDev at Transfin · | 2 upvotes · 12.4K views
Recommends
SquadcastSquadcast

I would say to use Squadcast, the configuration is easy, provides a lot of features such as war room, RCA tracking postmortem, RBAC and they are quick to add features on request as well, recently I asked for custom on call reminders and I am sure they will add it really soon.

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Pros of PagerDuty
Pros of Pingdom
  • 55
    Just works
  • 23
    Easy configuration
  • 14
    Awesome alerting hub
  • 11
    Fantastic Alert aggregation and on call management
  • 9
    User-customizable alerting modes
  • 4
    Awesome tool for alerting and monitoring. Love it
  • 3
    Most reliable out of the three and it isn't even close
  • 224
    Simple and reliable
  • 103
    Monitoring your websites
  • 75
    Easy to use dashboard
  • 65
    Email, text & twitter alerts
  • 43
    Free tier
  • 23
    Performance data
  • 14
    Detailed Reports
  • 11
    Email Reports
  • 9
    Mobile App
  • 9
    Root Cause Analysis
  • 1
    30-day risk free trial
  • 1
    Easy setup
  • 1
    IOS app

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Cons of PagerDuty
Cons of Pingdom
  • 7
    Expensive
  • 3
    Ugly UI
  • 3
    UI is incredibly complicated
  • 3
    Expensive
  • 2
    Hard to set up alerts properly

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What is PagerDuty?

PagerDuty is an alarm aggregation and dispatching service for system administrators and support teams. It collects alerts from your monitoring tools, gives you an overall view of all of your monitoring alarms, and alerts an on duty engineer if there's a problem.

What is Pingdom?

Pingdom is an uptime monitoring service. When problems happen with a site that Pingdom monitors, it immediately alerts the owner so the problem can be taken care of.

Need advice about which tool to choose?Ask the StackShare community!

Jobs that mention PagerDuty and Pingdom as a desired skillset
CBRE
United States of America Texas Dallas
What companies use PagerDuty?
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What tools integrate with PagerDuty?
What tools integrate with Pingdom?

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Blog Posts

Jun 26 2018 at 3:26AM

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What are some alternatives to PagerDuty and Pingdom?
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OpsGenie
OpsGenie is a cloud-based service for dev & ops teams, providing reliable alerts, on-call schedule management, and escalations. OpsGenie integrates with monitoring tools & services and ensures that the right people are at the right time.
VictorOps
VictorOps is a real-time incident management platform that combines the power of people and data to embolden DevOps teams so they can handle incidents as they occur and prepare for the next one.
New Relic
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Bigpanda
Bigpanda helps you manage and respond to ops incidents faster. All your alerts: organized, assignable, trackable, snoozeable, and updated in real-time.
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