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Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email. | It is a WhatsApp first, omni-channel engagement platform to attract and re-engage prospects, sell instantly to customers and delight customers through contextual engagement |
Live customer data;Rich user and company profiles;Real-time customer segments;Email and in-app messages;Auto-messages based on time or behavior;Custom email templates;Rich, personalized message composer;Performance metrics;Event tracking;A/B testing;Web & mobile compatibility;APIs and webhooks | Bring all your messaging channels to a unified inbox;
Assign chats to multiple agents automatically;
Broadcast offers and promotions to your customer base through WhatsApp;
Organize your conversations by tagging topics;
Reply to customers quickly using canned responses |
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