Donut.cx vs Intercom

Overview

Intercom

Stacks6.7K

Followers3.2K

Votes604

Donut.cx

Stacks0

Followers2

Votes0

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Detailed Comparison

Intercom	Donut.cx
Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.	It is a WhatsApp first, omni-channel engagement platform to attract and re-engage prospects, sell instantly to customers and delight customers through contextual engagement
Live customer data;Rich user and company profiles;Real-time customer segments;Email and in-app messages;Auto-messages based on time or behavior;Custom email templates;Rich, personalized message composer;Performance metrics;Event tracking;A/B testing;Web & mobile compatibility;APIs and webhooks	Bring all your messaging channels to a unified inbox; Assign chats to multiple agents automatically; Broadcast offers and promotions to your customer base through WhatsApp; Organize your conversations by tagging topics; Reply to customers quickly using canned responses
Statistics
Stacks 6.7K	Stacks 0
Followers 3.2K	Followers 2
Votes 604	Votes 0
Pros & Cons
Pros 169 Know who your users are 115 Auto-messaging 107 In-app messaging as well as email 88 Customer support 68 Usage tracking Cons 7 Changes pricing model all the time	No community feedback yet
Integrations
Stripe Zendesk Zapier Segment Salesforce Sales Cloud Mailchimp GitHub Slack HipChat	WhatsApp

What are some alternatives to Intercom, Donut.cx?

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