Donut.cx vs Tiledesk
Overview
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CLI (Node.js)
Manual
Detailed Comparison
It offers an omni-channel live chat and AI-powered chatbots to generate more leads for your business and/or delight your customers with advanced customer service. | It is a WhatsApp first, omni-channel engagement platform to attract and re-engage prospects, sell instantly to customers and delight customers through contextual engagement |
Live chat widget;
Chatbot;
Team inbox;
Triggers;
Canned responses;
Private notes;
Knowledge base;
Routing/assign;
Analytics;
User ratings;
Ticketing | Bring all your messaging channels to a unified inbox;
Assign chats to multiple agents automatically;
Broadcast offers and promotions to your customer base through WhatsApp;
Organize your conversations by tagging topics;
Reply to customers quickly using canned responses |
Statistics | |
Stacks 4 | Stacks 0 |
Followers 0 | Followers 2 |
Votes 0 | Votes 0 |
Integrations | |
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