Trengo vs Helpwise

Overview

Trengo

Stacks9

Followers13

Votes0

Helpwise

Stacks2

Followers5

Votes0

Trengo vs Helpwise: What are the differences?

Trengo: Collaborative multi-channel team inbox. It is a collaborative multi-channel team inbox that increases productivity for teams. Conversations from all channels are accessible from one shared inbox where users can collaborate by assigning conversations, tagging users and chatting internally; Helpwise: Shared Inbox for Better Email Collaboration. It is a shared inbox for team emails like help@, jobs@, sales@ and so on. Say goodbye to email chaos & bring accountability around your team inboxes. With in-built collision detection and collaboration features, team members can easily share email load and reply to customer queries faster.

Trengo and Helpwise belong to "Team Inbox" category of the tech stack.

Some of the features offered by Trengo are:

Collaborative team inbox for Email, WhatsApp, FB Messenger, Twitter, live chat, etc.
Knowledgebase
Live chat

On the other hand, Helpwise provides the following key features:

Email Collaboration
Email tagging
Email Assignment

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Detailed Comparison

Trengo	Helpwise
It is a collaborative multi-channel team inbox that increases productivity for teams. Conversations from all channels are accessible from one shared inbox where users can collaborate by assigning conversations, tagging users and chatting internally.	It is a shared inbox for team emails like help@, jobs@, sales@ and so on. Say goodbye to email chaos & bring accountability around your team inboxes. With in-built collision detection and collaboration features, team members can easily share email load and reply to customer queries faster.
Collaborative team inbox for Email, WhatsApp, FB Messenger, Twitter, live chat, etc.; Knowledgebase; Live chat; Chatbots for live chat, WhatsApp, FB messenger etc.;Call centre	Email Collaboration; Email tagging; Email Assignment; Workflows; Collision Alerts; Chat within email thread; Business Tool Integrations; Analytics
Statistics
Stacks 9	Stacks 2
Followers 13	Followers 5
Votes 0	Votes 0
Integrations
Google Sheets Asana HubSpot Trello Slack Gmail Zapier Magento	HubSpot Zapier

What are some alternatives to Trengo, Helpwise?

Respondly

Respondly provides the team with laser focus on what needs attention. Using Respondly results in informed, efficient, and coordinated conversations, saves on communication costs, and ultimately results in consumer delight.

Front

Front allows you to collaborate with your team, stay productive, and use email and social together. Currently available on Mac, Windows, Web, and Mobile.

Missive

It is a fully fledged email client for team collaboration and manages your shared inbox, assign emails and chat.

Gmelius

Easily manage group emails like support@, sales@ or any other team email right from Gmail or Slack. Shared inboxes replace your help desk software and simplify email management as a team.

GrexIt

GrexIt turns your email into a powerful collaboration tool. Shared Labels automatically share follow-up emails and sent emails once they are added to the Gmail thread. Shared Labels work from all email clients like Outlook, Thunderbird, iOS, Android etc. - your shared labels would simply show up as folders on these email clients.

Qiscus

Engage your customers from WhatsApp, LINE, Facebook Messenger & other popular social media messaging apps all from one centralised dashboard.

Outlook4Gmail

It is an Outlook add-in that helps you to perform Google calendars sync with Outlook as well as the contacts and tasks sync. It is a perfect syncing tool for Outlook users who have one or multiple Google accounts. This plug-in supports synchronizing of Outlook and Google contacts with maximum details.