
Narvar enables physical goods retailers to offer their customers the most delightful and seamless shipping experience. Narvar is starting with the post-purchase experience because it has largely been neglected and is ripe for innovation. Currently, retailers outsource order tracking functionality to carriers, resulting in lost marketing opportunities as well as lost visibility into shipment data. With Narvar, retailers can now provide branded tracking experiences across all carriers. Our clients see an increase in customer satisfaction scores and a reduction in customer service calls. Additionally, retailers are given the ability to drive additional traffic to their website through cross merchandising and personalized offers.
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