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Alexa vs Amazon Lex: What are the differences?
Alexa: A cloud-based voice service *. It is a cloud-based voice service and the brain behind tens of millions of devices including the Echo family of devices, FireTV, Fire Tablet, and third-party devices. You can build voice experiences, or skills, that make everyday tasks faster, easier, and more delightful for customers; *Amazon Lex:** Build conversational voice and text interfaces, using the same deep learning technologies as Alexa. Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions.
Alexa and Amazon Lex are primarily classified as "Voice and SMS" and "Chatbot Platforms &" tools respectively.
Innovative Virtual Computing Solutions, Shelf, and Lumeneo.com are some of the popular companies that use Amazon Lex, whereas Alexa is used by Feather Direct, LLC, Crit Cola, and Salte. Amazon Lex has a broader approval, being mentioned in 3 company stacks & 15 developers stacks; compared to Alexa, which is listed in 3 company stacks and 10 developer stacks.
For our Compute services, we decided to use AWS Lambda as it is perfect for quick executions (perfect for a bot), is serverless, and is required by Amazon Lex, which we will use as the framework for our bot. We chose Amazon Lex as it integrates well with other #AWS services and uses the same technology as Alexa. This will give customers the ability to purchase licenses through their Alexa device. We chose Amazon DynamoDB to store customer information as it is a noSQL database, has high performance, and highly available. If we decide to train our own models for license recommendation we will either use Amazon SageMaker or Amazon EC2 with AWS Elastic Load Balancing (ELB) and AWS ASG as they are ideal for model training and inference.
Pros of Alexa
Pros of Amazon Lex
- Easy console7
- Built in chat to test your model5
- Easy integration2
- Great voice2
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Cons of Alexa
Cons of Amazon Lex
- English only5