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Api.ai vs Dialogflow: What are the differences?
Introduction: In this comparison, we will highlight the key differences between Api.ai and Dialogflow, two popular platforms for building conversational interfaces.
Ownership and rebranding: One of the main differences between Api.ai and Dialogflow is the ownership of the platforms. Api.ai was originally developed by Speaktoit but later acquired by Google and rebranded as Dialogflow. This acquisition brought about changes in the brand name and some additional features to the platform.
Pricing structure: Another significant difference between Api.ai and Dialogflow is their pricing structures. Api.ai offered a free tier with limited usage and additional paid plans, while Dialogflow introduced a new pricing model that integrated with Google Cloud Platform, offering more flexibility in terms of usage limits and pricing options.
Integration with Google services: Dialogflow stands out from Api.ai in its seamless integration with various Google services, such as Google Assistant, Google Cloud Speech API, and Google Cloud Functions. This integration provides users with enhanced functionalities and capabilities when developing conversational experiences.
Natural Language Understanding (NLU) capabilities: Dialogflow has made advancements in its NLU capabilities over Api.ai, including improved intent matching, entity recognition, and language support. These enhancements contribute to a more accurate and robust conversational experience for users interacting with Dialogflow-powered applications.
Customization and extensibility: Dialogflow offers more customization and extensibility options compared to Api.ai, allowing developers to create custom entities, intents, and fulfillments tailored to specific use cases. This flexibility enables developers to build more sophisticated conversational interfaces that cater to unique and complex user interactions.
In Summary, Api.ai and Dialogflow differ in ownership and branding, pricing structure, integration with Google services, NLU capabilities, and customization options, providing developers with a range of features and functionalities to create interactive conversational experiences.
Hi, does anyone have recommendations for a chatbot framework? I am currently using Botpress, and I am not happy with it. The upside is: They pretty much have everything you can ask for in a bot solution, but the issue is: They did nothing right, the documentation is terrible, and you have this feeling of it falling apart at any time, which is what actually happened once.
My ideal solution would have:
- Support for Messenger and web (should either have a website chat plugin or straightforward integration with a different one)
- A visual builder (for none tech team members) | This is not a hard requirement though
- A slick DX for building simple things like API calls or more advanced stuff.
- We currently only have a "click bot," so no crazy NLP features required, but in the future a requirement
What I do not want: - I do not want a solution where "someone else" builds the bot for me
Dialogflow includes:
- OOTB integration with Messenger and you may use the Web Demo integration provided to embed it to your website. For Messenger, you even have some responses such as image responses, card responses and for those that are not available you can use custom payload.
- It has a very nice visual builder which can be easily used by non-technical builders.
- Fulfillment allows you to easily integrate your APIs.
Coursera has a very nice two-week course to learn how to use it.
Pros of Api.ai
- 554
Pros of Dialogflow
- Built-in conversational agents18
- Custom Webhooks7
- Great interface5
- Multi Lingual5
- OOTB integrations4
- Knowledge base2
- Quick display1
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Cons of Api.ai
Cons of Dialogflow
- Multi lingual9
- Can’t be self-hosted2
